Salesforce Administrator

Jobgether; Manchester (NH); À distance; USD 65 000 - 79 000; Plein temps

Avantages offerts par ce poste

Fully remote work

36 hours per week

Three weeks of vacation

Résumé du poste

Jobgether, in partnership with a nonprofit-focused organization, seeks an experienced Salesforce Administrator to maintain and enhance a Salesforce environment supporting mission-driven work in North America.

The role emphasizes designing scalable solutions, automating workflows, and improving user experience, with remote work flexibility and opportunities for professional development.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Salesforce Administrator certification and hands-on experience administering Salesforce environments.
• Advanced knowledge of Salesforce products, including complex Flow automation, configuration, customization, and platform maintenance.
• Experience with nonprofit organizations and understanding their operational needs.
• Experience supporting third-party integrations and connected business applications.

Responsabilités

• Design, configure, and maintain Salesforce functionality including Flows, dynamic layouts, objects, and dashboards.
• Translate business requirements into scalable technical solutions for a high-quality user experience.
• Manage Salesforce security architecture: roles, profiles, permissions, sharing, and OWDs.
• Support integrations with Sage Intacct, Make.com, FormAssembly, and Apsona.
• Collaborate with partners and vendors to implement cross-platform functionality.
• Develop test plans, manage sandboxes, and ensure reliable changes.
• Lead training sessions and workshops for staff across North America to boost adoption.
• Drive data quality initiatives and train users in data management best practices.
• Create and maintain documentation for Salesforce configurations and procedures.
• Monitor releases and evaluate new features for enhancements.

Connaissances

Salesforce Admin Certification

Flow Automation

User Training & Support

Formation

Bachelor's degree in Computer Science/IT

Outils

Sage Intacct

Make.com

FormAssembly

Apsona

Description du poste

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Salesforce Administrator based in the United States.

We are seeking an experienced Salesforce Administrator to maintain, optimize, and enhance a Salesforce environment supporting a mission-driven organization. In this role, you will design scalable solutions, automate complex workflows, and improve the overall user experience. You will collaborate with internal teams, external partners, and vendors to build integrations and strengthen system functionality. You will also take ownership of data quality, security, documentation, and platform governance. Through training and user support, you will help teams across North America maximize the value of Salesforce.

This fully remote opportunity offers flexible working arrangements, professional development, and the chance to use technology to support meaningful organizational impact.

Accountabilities

• Design, configure, and maintain Salesforce functionality, including complex Flows, dynamic layouts, custom objects, actions, applications, and executive dashboards.
• Gather and translate business and user requirements into sustainable technical solutions that deliver an intuitive, high-quality user experience.
• Manage and audit Salesforce security architecture, including user roles, profiles, permission sets, sharing rules, and Organization-Wide Defaults.
• Support integrations with third-party applications and external systems, including Sage Intacct, Make.com, FormAssembly, and Apsona.
• Collaborate with external partners and vendors to design, implement, and troubleshoot cross-platform functionality.
• Develop and execute test plans, manage sandbox environments, and maintain effective change management practices to ensure reliable system updates.
• Lead training sessions, webinars, and interactive workshops for staff across North America to improve Salesforce adoption and technical proficiency.
• Drive data quality initiatives by developing data hygiene processes, implementing supporting tools, and training users in data management best practices.
• Create and maintain comprehensive documentation covering Salesforce configurations, workflows, integrations, and operational procedures.
• Monitor Salesforce releases, evaluate new features, and recommend enhancements aligned with evolving business needs and industry best practices.
• Provide ongoing technical support, troubleshoot system issues, and manage competing priorities while contributing to broader IT initiatives.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Required Salesforce Administrator certification and significant hands-on experience administering Salesforce environments.
• Advanced knowledge of Salesforce products, including complex Flow automation, configuration, customization, and platform maintenance.
• Demonstrated experience working with nonprofit organizations and an understanding of their operational needs.
• Experience supporting third-party integrations and connected business applications.
• Strong understanding of Salesforce security architecture, access management, data quality, testing, and change management.
• Ability to gather requirements, analyze business needs, and translate them into scalable, practical technical solutions.
• Excellent analytical, troubleshooting, and problem-solving skills, with strong attention to detail and a commitment to continuous improvement.
• Strong written and verbal communication skills, including the ability to explain technical concepts in accessible language and deliver training to diverse audiences.
• Excellent interpersonal and listening skills, with a collaborative approach to working with internal stakeholders, external vendors, and cross-functional teams.
• Strong organizational skills and the ability to manage multiple projects, adapt to changing priorities, and work independently in a remote environment.
• Willingness to support the organization's mission, vision, and values, with occasional overtime or on-call availability as required.

Benefits

• Competitive annual salary: Starting salary of $72,271.10 USD for eligible U.S.-based employees.
• Fully remote work: Work from home with flexible arrangements designed to support work-life balance.
• Full-time schedule: 36 hours per week.
• Paid time off: Three weeks of vacation, generous holiday time, and additional leave provisions.
• Retirement benefits: Employer contributions to a retirement savings plan.
• Comprehensive benefits package: Access to competitive employee benefits, potentially prorated according to weekly working hours.
• Professional development: Opportunities to expand technical expertise, strengthen Salesforce skills, and pursue career growth.
• Flexible work arrangements: Support for balancing professional responsibilities and personal commitments.
• Meaningful work: The opportunity to use technology to support a mission-driven organization and contribute to initiatives benefiting communities across North America.
• Inclusive workplace: A collaborative environment that values diversity, belonging, and the contributions of people from different backgrounds.

Location eligibility

Applicants must reside in one of the following eligible U.S. states: Arizona, California, Florida, Illinois, Indiana, Iowa, Kansas, Maine, Maryland, Michigan, Minnesota, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, Pennsylvania, South Dakota, Tennessee, Texas, Washington, or Wisconsin.