Salesforce Technical Solution Architect (Cloud)

IBM; Paramus (NJ); Remote; USD 120,000 - 150,000; Full time

Job summary

Join a leading company as a Salesforce Technical Solution Architect, where you'll leverage Salesforce and IBM's capabilities to drive digital transformation. Collaborate with clients in healthcare and education, designing tailored solutions and leading implementation teams. This role requires strong technical skills, leadership, and a deep understanding of Salesforce functionalities.

Qualifications

• Experience with Salesforce Sales Cloud and Service Cloud.
• Proficient in Salesforce integrations using APIs and middleware.
• Strong understanding of data modeling and performance tuning.

Responsibilities

• Lead scalable Salesforce solution design and implementation.
• Guide implementation teams and ensure best practices.
• Develop tailored solutions for healthcare and education sectors.

Skills

Salesforce

Leadership

Communication

Education

Bachelor's Degree

Tools

Apex

MuleSoft

Visualforce

Lightning Web Components

Job description

Salesforce Technical Solution Architect (Cloud)

Join IBM's Salesforce Practice team as an Architect & Engineer for Agentforce & Data Cloud, where you will be a key leader in shaping and proposing innovative solutions leveraging the power of Salesforce and IBM's Consulting AI and Asset-based capabilities. You will work closely with clients to understand their unique challenges and develop tailored solutions that drive digital transformation within healthcare, life sciences, and education organizations.

Your Role and Responsibilities

We are seeking an experienced Salesforce Technical Solution Architect (Cloud) with expertise in Sales Cloud, Service Cloud, and complex system integrations. The role requires a strategic thinker with strong technical skills and leadership capabilities.

Key Requirements

• Hands-on experience configuring and customizing Salesforce Sales Cloud and Service Cloud to support business processes.
• Experience designing and implementing integrations between Salesforce and external systems using APIs, middleware (e.g., MuleSoft), or other tools.
• Ability to lead scalable Salesforce solution design, create technical architecture documentation, and guide implementation teams.
• Skills in reviewing code (Apex, Lightning Components) and ensuring adherence to best practices.
• Familiarity with testing methodologies, release management, change sets, version control, and CI/CD pipelines.

This role can be performed from anywhere in the US.

Preferred Education

Bachelor's Degree

Required Technical and Professional Expertise

• Extensive experience with Salesforce platform architecture, including Sales Cloud and Service Cloud functionalities.
• Proven ability to design end-to-end Salesforce solutions aligned with complex business requirements.
• Expertise in Salesforce integrations using APIs, middleware (e.g., MuleSoft), web services (REST/SOAP), and external systems.
• Proficiency in Apex, Visualforce, Lightning Web Components, and declarative tools.
• Experience with solution architecture frameworks, multi-cloud or multi-org environments.
• Leadership in technical discussions, guiding developers and stakeholders.
• Experience with DevOps tools, version control, CI/CD, and release management.
• Strong understanding of data modeling, security, and performance tuning.
• Excellent communication skills for technical and non-technical stakeholders.

Preferred Technical and Professional Experience

• Salesforce certifications such as Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or Integration Architecture Designer are highly preferred.