Salesforce Technical Product Owner

ChabezTech Pvt. Ltd.; Bellevue (WA); On-site; USD 120,000 - 160,000; Full time

Job summary

Chabez Tech seeks a Product Owner to drive product planning and execution for its SaaS offerings. You will gather and prioritize requirements, define the product vision, and partner with engineering and support teams to achieve customer satisfaction and business goals.

You will define the roadmap, communicate strategy, and ensure alignment with organizational objectives while working with cross-functional teams in a fast-paced environment.

Qualifications

• 8+ years of IT experience.
• 5+ years as an Agile Product Owner or equivalent for a SaaS product.
• Salesforce experience essential; Service Cloud preferred.
• Deep Salesforce capabilities; keep up to date with new features.
• Good product design and interaction design skills.
• Ability to write a detailed Product Requirements Doc.
• Strong problem-solving and data-driven decision making.

Responsibilities

• Own the product roadmap and prioritize requirements with budget and timelines.
• Define product vision, strategy, and roadmap aligned to business objectives.
• Communicate strategy and metrics in regular product sync meetings with stakeholders.
• Gather inputs, update plans, and inform stakeholders of impact.
• Translate requirements into user stories and acceptance criteria.
• Collaborate with cross-functional teams in a matrix organization.
• Maintain customer-centric focus and drive continuous product improvement.

Skills

Agile Product Owner

Data-driven decision making

Cross-functional collaboration

User-focused mindset

Communication skills

Tools

Salesforce

Service Cloud

Job description

Are you an innovative technology driven professional who thrives in a fast-paced collaborative environment and loves working with the best technology teams in the world? UST is seeking a Product Owner to be a part of our expanding Information Technology team and help shape up the digital experiences needed to advance USTs vision.

The Product Owner is responsible for the product planning and execution throughout the Product Lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering and support teams to ensure customer satisfaction goals are met. The Product Owner also ensures that the product supports the company s overall strategy and goals.

Responsibilities

• Being a ‘User’ focused individual who keeps the customer at the heart of everything we do.
• Defining & prioritizing the product roadmap, while balancing budget, timelines, and other constraints.
• Develop and communicate the product vision, strategy and roadmap, ensuring alignment to the organization’s product strategy and business objectives
• Clearly communicating our strategy and our key metrics in regular product sync-up meetings to business, peers & other interlocked teams.
• Gathering valuable inputs, updating the plans accordingly, and communicating their impact to all the relevant stakeholders.
• Taking initiative for getting the requirements, providing their clear interpretations using user stories.
• Writing product requirements including: Use cases, user stories, and acceptance criteria
• Proving yourself to be Data driven. Base your decisions on facts rather than opinions.
• Displaying passion about product development and constantly looking for ways to improve it.
• Exhibiting strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
• Measures product performance as well as value delivered to clients and adjusts product roadmaps and plans where necessary
• Being skilled at working effectively with cross functional teams in a matrix organization.
• Keeping an open mind and be a team player with excellent communication skills.

Qualifications/Requirements

• 8+ years of progressive career in IT.
• 5+ years’ experience as an Agile Product owner, or equivalent experience or Product Owner for a SaaS product
• Experience with Salesforce is essential, experience in Service Cloud is a preference.
• Should have a deep understanding of Salesforce’s capabilities and features and you keep up to date on new features and functionality that gets released.
• Good product design and interaction design skills.
• Should be able to write a detailed Product Requirements Doc.
• Problem solving skills – be able to break down high level requirements into actionable tasks.
• Pay attention to user experience and details
• Be familiar with data driven product optimization.
• Positive, willing to solve complex problems.
• Good communication skills should be able to coordinate different teams to achieve the goal.
• Cross culture work experience is preferred.
• Any one Salesforce certification is must.

Chabez Tech is a data & AI products company, headquartered in Pennsylvania. We specialize in no-code data practices, MLOps, and solutions implementation support.