Salesforce Systems Analyst — AI-Driven Lead-to-Opportunity

Canva; United States; Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Equity packages

Health benefits plans

401(k) retirement plan with company 1%

Inclusive parental leave policy

Vibe & Thrive allowance

Flexible leave options

Job summary

Canva is seeking a Salesforce admin to join the GTM Technology Systems team in the US. You will help deliver features within the Lead to Opportunity pillar, work with Sales Ops, CS, Partner Ops, and Finance to shape clear requirements and stories, and reduce workflow friction while leveraging AI to accelerate tasks.

You’ll configure Accounts and Opportunities, build Flows and automations, uphold data governance, and support UAT with stakeholders as you grow into a trusted admin partner.

Qualifications

• 3–5 years hands-on Salesforce admin experience and platform knowledge.
• Salesforce certifications: Admin, Advanced Admin or Platform App Builder.
• Strong understanding of Flows, validation rules and Reports in Sales Cloud.
• Familiarity with CI/CD processes and tools like Gearset/Copado.
• Proactive AI mindset to streamline processes and reduce manual steps.

Responsibilities

• Deliver features within the Lead to Opportunity pillar to support seller productivity.
• Collaborate with Sales Ops, Customer Success, Partner Ops and Finance to shape requirements.
• Identify and reduce workflow friction points slowing sellers down.
• Explore everyday AI to accelerate work and simplify processes.
• Work with senior Admins and Developers to build and configure Accounts/Opportunities solutions.
• Build and maintain complex Flows and automations.
• Maintain data quality and governance best practices.
• Create test cases and support UAT sessions with stakeholders.
• Partner with stakeholders to answer system questions and unblock workflows.

Skills

Salesforce Admin

Sales Cloud

AI tools

CI/CD

Cross-functional collaboration

Requirement gathering

Problem solving

Education

Salesforce Certified Administrator

Salesforce Advanced Administrator or Platform App Builder

Tools

Gearset

Copado

Salesloft

ZoomInfo

Gong

Workato

Clay

Job description

Canva is seeking a Salesforce admin to join the GTM Technology Systems team in the US. You will help deliver features within the Lead to Opportunity pillar, work with Sales Ops, CS, Partner Ops, and Finance to shape clear requirements and stories, and reduce workflow friction while leveraging AI to accelerate tasks.

You’ll configure Accounts and Opportunities, build Flows and automations, uphold data governance, and support UAT with stakeholders as you grow into a trusted admin partner.