Salesforce Solutions Architect I

TekWissen LLC; Louisville (KY); On-site; USD 80,000 - 120,000; Full time

Job summary

TekWissen Group in Louisville, KY is seeking a Salesforce Business Systems Analyst turned Architect I to bridge business and technical teams across Sales Cloud, Service Cloud, Experience Cloud and related platforms.

You will collaborate with product owners, architects, developers and QA to elicit requirements, document BRDs and user stories, support UAT and data migration, and guide agile delivery in a regulatory, security-conscious environment.

Qualifications

• Bachelor's degree in a related field is required.
• Experience with Salesforce platforms and modules is essential.
• Strong collaboration with business stakeholders and technical teams is required.

Responsibilities

• Bridge business stakeholders and technical teams to gather, analyze and document requirements.
• Create and maintain BRDs, FSDs, user stories, process maps and data mapping documents.
• Support sprint planning, UAT, data migration, reporting and dashboards.

Skills

Salesforce Sales Cloud Service Cloud

Salesforce Experience Cloud

Salesforce Reports & Dashboards

Salesforce Security Model

Lightning Experience

Salesforce Flow

AppExchange Solutions

Business Analysis

Requirement Gathering & Analysis

User Story Creation

Business Process Mapping

Gap Analysis

Functional Documentation

Stakeholder Management

UAT Coordination

Change Management

Agile / Scrum

Jira

Confluence

Visio

Lucidchart

Microsoft Office Suite

Education

Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field

Tools

Jira

Confluence

Visio

Lucidchart

Microsoft Office Suite

Job description

TekWissen Group in Louisville, KY is seeking a Salesforce Business Systems Analyst turned Architect I to bridge business and technical teams across Sales Cloud, Service Cloud, Experience Cloud and related platforms.

You will collaborate with product owners, architects, developers and QA to elicit requirements, document BRDs and user stories, support UAT and data migration, and guide agile delivery in a regulatory, security-conscious environment.