Salesforce Solutions Analyst - Business Systems

TEKsystems; Pittsburgh (Allegheny County); On-site; USD 69,000 - 83,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Pre-tax and Roth post-tax

Life Insurance

Disability coverage

Health Spending Account

Transit benefits

Employee Assistance Program

Paid time off

Job summary

TEKsystems is seeking a highly motivated Business Systems Analyst with strong Salesforce experience to bridge the gap between business stakeholders and technical teams. You will gather and analyze business requirements and deliver scalable Salesforce solutions in an Agile environment across Sales, Service, Marketing and Customer Success.

You will translate business needs into user stories, collaborate with Salesforce Administrators, Developers and Architects, and ensure data governance and

Qualifications

• 5+ years of experience as a Business Systems Analyst or similar role.
• 2+ years hands-on Salesforce Sales Cloud/Service Cloud experience.
• Strong communication and stakeholder management skills.

Responsibilities

• Gather, document, and validate business requirements.
• Translate needs into functional specs and user stories.
• Collaborate with Salesforce team to design scalable solutions.
• Support UAT and defect tracking.
• Ensure data governance and security best practices.

Skills

Salesforce

Agile methodologies

Stakeholder management

Requirements gathering

Process modeling

Education

Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field

Tools

Jira

Confluence

Job description

TEKsystems is seeking a highly motivated Business Systems Analyst with strong Salesforce experience to bridge the gap between business stakeholders and technical teams. You will gather and analyze business requirements and deliver scalable Salesforce solutions in an Agile environment across Sales, Service, Marketing and Customer Success.

You will translate business needs into user stories, collaborate with Salesforce Administrators, Developers and Architects, and ensure data governance and