Salesforce Solution Consultant (Business Analyst)

Guidehouse; United States; On-site; USD 92,000 - 153,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Paid H

Discretionary variable incentive bonus

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Life Insurance

Health Savings Account, Dependent Care

Disability Insurance

Student Loan PayDown

Tuition Reimbursement

Skills Development & Certifications

Employee Referral Program

Community Outreach

Mobility Stipend

Job summary

Guidehouse is seeking a Solution Consultant to translate customer business requirements into scalable Salesforce solutions. You will work at the intersection of strategy and delivery with Engagement Delivery Managers, Technical Consultants, Solution Architects, and Client Partners to drive outcomes from discovery through go-live and beyond.

This role emphasizes hands-on Salesforce configuration, SPSM practices, and Well-Architected framework adherence, while collaborating across teams to ensure

Qualifications

• 3+ years in functional consulting, solution consulting, or business analysis in a professional services delivery environment.
• US Citizenship with the ability to obtain a clearance.
• Hands-on Salesforce configuration experience; relevant certifications strongly preferred (e.g., Salesforce Administrator, Platform App Builder).
• Familiarity with the full services engagement lifecycle from discovery to go-live, build, UAT, and deployment.
• Strong facilitation skills with the ability to lead workshops and communicate with business and technical stakeholders.
• Ability to document and communicate solution designs clearly through TDDs, process flows, and configuration guides.
• Comfortable working in matrixed, cross-functional delivery teams.

Responsibilities

• Lead customer discovery and requirements-gathering workshops to surface business challenges, process gaps, and solution requirements.
• Design and configure Salesforce solutions aligned with SPSM and Well-Architected framework.
• Develop Technical Design Documents (TDDs), solution blueprints, and configuration specifications to guide delivery teams.
• Collaborate with Technical Architects, QA Consultants, Change Management leads, and Engagement Delivery Managers throughout the engagement lifecycle.
• Serve as the functional SME on one or more Salesforce clouds during active delivery engagements.
• Support UAT planning and defect triage and resolution with QA partnership.
• Contribute to go-live readiness activities including data migration validation and training support.
• Participate in knowledge-sharing, enablement, and onboarding initiatives (e.g., Skill Up Lab)
• Maintain utilization targets consistent with AMERS delivery standards while delivering high-quality outcomes.

Skills

3+ years experience

US Citizenship

Salesforce configuration

Facilitation skills

Stakeholder communication

Tools

Salesforce

Job description

What You Will Do

The Solution Consultant is a key delivery practitioner within Salesforce Practice, responsible for translating customer business requirements into scalable, best-practice Salesforce solutions. Operating at the intersection of strategy and delivery, this role partners closely with Engagement Delivery Managers, Technical Consultants, Solution Architects, and Client Partners to drive successful customer outcomes from discovery through go-live and beyond.

Job Family

SAAS/PAAS/Cloud Consulting

Travel Required

Up to 10%

Clearance Required

Ability to Obtain Public Trust

What You Will Do

The Solution Consultant is a key delivery practitioner within Salesforce Practice, responsible for translating customer business requirements into scalable, best-practice Salesforce solutions. Operating at the intersection of strategy and delivery, this role partners closely with Engagement Delivery Managers, Technical Consultants, Solution Architects, and Client Partners to drive successful customer outcomes from discovery through go-live and beyond.

Responsibilities

• Lead customer discovery and requirements-gathering workshops to surface business challenges, process gaps, and solution requirement
• Design and configure Salesforce solutions aligned with the Salesforce Professional Services Methodology (SPSM) and Well-Architected framework
• Develop Technical Design Documents (TDDs), solution blueprints, and configuration specifications to guide delivery teams
• Collaborate cross-functionally with Technical Architects, QA Consultants, Change Management leads, and Engagement Delivery Managers throughout the engagement lifecycle
• Serve as the functional subject matter expert on one or more Salesforce clouds (e.g., Sales Cloud, Service Cloud, Data Cloud, Agentforce) during active delivery engagements
• Support UAT planning and execution, including defect triage and resolution in partnership with QA
• Contribute to go-live readiness activities including data migration validation, training support, and hypercare coverage
• Participate in knowledge-sharing, internal enablement, and onboarding initiatives (e.g., Skill Up Lab, KSO-aligned activities)
• Maintain utilization targets consistent with AMERS delivery standards while delivering high-quality outcomes

What You Will Need

• Minimum of THREE (3) years of experience in a functional consulting, solution consulting, or business analysis role within a Professional Services or delivery environment
• US Citizenship with the ability to obtain a clearance
• Hands‑on Salesforce configuration experience; relevant certifications strongly preferred (e.g., Salesforce Administrator, Platform App Builder, or cloud‑specific credentials)
• Familiarity with the full services engagement lifecycle — from discovery and design through build, UAT, and go‑live
• Strong facilitation skills with the ability to lead workshops and communicate effectively with business and technical stakeholders
• Ability to document and communicate solution designs clearly through TDDs, process flows, and configuration guides
• Comfortable working in matrixed, cross‑functional delivery teams

What Would Be Nice To Have

• Industry experience in a relevant vertical (e.g., Public Sector, Financial Services, Healthcare, Manufacturing) is a plus
• Agentforce Experience

The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits Include

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short‑Term & Long‑Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back‑Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.