Salesforce Solution Consultant (Business Analyst)

US101 Guidehouse Inc.; San Antonio (TX); Hybrid; USD 92,000 - 153,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Paid Holidays

Sick Time

Parental Leave

Job summary

Guidehouse is seeking a Solution Consultant in the Salesforce Practice to translate business requirements into scalable Salesforce solutions. You will work with delivery managers, architects, and client partners to drive outcomes from discovery through go-live and beyond.

The role emphasizes hands-on Salesforce configuration, workshop leadership, and collaboration across functional teams to deliver cloud-based services and data migrations.

Qualifications

• 3+ years in functional consulting, solution consulting, or business analysis within professional services or delivery
• US Citizenship with ability to obtain security clearance
• Hands-on Salesforce configuration experience; relevant certifications preferred
• Familiarity with full services engagement lifecycle from discovery to go-live
• Strong facilitation skills to lead workshops with business and tech stakeholders
• Ability to document solution designs via TDDs, flows, and configuration guides
• Comfort in matrixed, cross-functional delivery teams

Responsibilities

• Lead discovery and requirements workshops to surface business challenges
• Design and configure Salesforce solutions aligned with SPSM and Well-Architected framework
• Develop TDDs, solution blueprints, and configuration specs for delivery teams
• Collaborate with architects, QA, Change Management, and Engagement Delivery Managers
• Serve as functional SME on Salesforce clouds during engagements
• Support UAT planning and defect resolution with QA
• Contribute to go-live readiness including data migration and training
• Participate in knowledge-sharing and onboarding initiatives
• Maintain utilization targets while delivering high-quality outcomes

Skills

Salesforce configuration

Workshop facilitation

Requirements gathering

Cross-functional collaboration

Documentation (TDDs)

Stakeholder communication

Tools

Salesforce

Job description

Job Family

SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust

What You Will Do

The Solution Consultant is a key delivery practitioner within Salesforce Practice, responsible for translating customer business requirements into scalable, best-practice Salesforce solutions. Operating at the intersection of strategy and delivery, this role partners closely with Engagement Delivery Managers, Technical Consultants, Solution Architects, and Client Partners to drive successful customer outcomes from discovery through go-live and beyond.

Responsibilities

• Lead customer discovery and requirements-gathering workshops to surface business challenges, process gaps, and solution requirement
• Design and configure Salesforce solutions aligned with the Salesforce Professional Services Methodology (SPSM) and Well-Architected framework
• Develop Technical Design Documents (TDDs), solution blueprints, and configuration specifications to guide delivery teams
• Collaborate cross-functionally with Technical Architects, QA Consultants, Change Management leads, and Engagement Delivery Managers throughout the engagement lifecycle
• Serve as the functional subject matter expert on one or more Salesforce clouds (e.g., Sales Cloud, Service Cloud, Data Cloud, Agentforce) during active delivery engagements
• Support UAT planning and execution, including defect triage and resolution in partnership with QA
• Contribute to go-live readiness activities including data migration validation, training support, and hypercare coverage
• Participate in knowledge-sharing, internal enablement, and onboarding initiatives (e.g., Skill Up Lab, KSO-aligned activities)
• Maintain utilization targets consistent with AMERS delivery standards while delivering high-quality outcomes

What You Will Need

Minimum of THREE (3) years of experience in a functional consulting, solution consulting, or business analysis role within a Professional Services or delivery environment US Citizenship with the ability to obtain a clearance Hands-on Salesforce configuration experience; relevant certifications strongly preferred (e.g., Salesforce Administrator, Platform App Builder, or cloud-specific credentials) Familiarity with the full services engagement lifecycle — from discovery and design through build, UAT, and go-live Strong facilitation skills with the ability to lead workshops and communicate effectively with business and technical stakeholders Ability to document and communicate solution designs clearly through TDDs, process flows, and configuration guides Comfortable working in matrixed, cross-functional delivery teams

What Would Be Nice To Have

• Industry experience in a relevant vertical (e.g., Public Sector, Financial Services, Healthcare, Manufacturing) is a plus Agentforce Experience

Salary

The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care
• Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.

Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com