Salesforce Software Engineer II

Davita Inc.; Raleigh (NC); Remote; USD 80,000 - 110,000; Full time

Job summary

A leading company is seeking a Salesforce Developer to enhance their Salesforce platform. This remote role focuses on custom development, system integrations, quality assurance testing, and maintaining code documentation, while requiring strong analytical skills and a customer-oriented approach. Join a dynamic team and leverage your expertise in Salesforce technologies to drive improvements.

Qualifications

• 2 years experience in application software programming or 6 years with a H.S. Diploma.
• Preferred: Salesforce Developer certification, extensive knowledge of Salesforce tools.

Responsibilities

• Develop and maintain custom Salesforce interfaces and integrations.
• Manage release cycles, and provide technical support.

Skills

Analytical skills

Problem-solving

Communication

Detail-oriented

Customer service orientation

Team collaboration

Education

Bachelor's Degree in related field

High School Diploma or GED

Tools

Salesforce

SOQL

SQL

Salesforce APEX data loader

Dell Boomi

Job description

Overview

This is a remote role that may only be hired in the following locations: NC, NH, FL, AZ, TX.

This position is responsible for continually improving and enhancing the Salesforce platform. Works with Salesforce Platform, Salesforce Lightning, and Salesforce Security. Analyzes project objectives, creates customer workflows, and troubleshoots errors.

Responsibilities

• Utilizes Salesforce programming to include custom user interface development, including Visualforce pages/Lightning pages, and Lightning Web Components.
• Develops Apex classes and triggers, Visualforce pages (based on specific requirements) to extend Salesforce to support business needs.
• Uses Salesforce automation tools such as Flows, Process Builder, Workflows, Einstein Orchestrator.
• Performs Salesforce integrations with other organizational systems.
• Uses Salesforce APIs to facilitate system integrations.
• Integrates and maintains business applications within Salesforce, such as DocuSign.
• Collaborates with IT/Developers for system integrations across the business.
• Adheres to Salesforce best practices, maintains code documentation, and writes/maintains test classes for all custom development.
• Manages release cycles to implement and deploy new or updated applications and codes, utilizing DevOps tools like Copado.
• Resolves complex technical support issues for internal users by understanding requests, triaging solutions, and solving problems independently.
• Stays current with Salesforce technologies and best practices.
• Creates and executes unit, integration, and user acceptance test plans, including use cases and test data.

Qualifications

Bachelor's Degree and 2 years of experience in application software programming OR High School Diploma or GED and 6 years of experience in application software programming.

Preferred:

• Experience managing Salesforce data, including knowledge of SOQL or SQL, and at least 6 months of exposure to the Salesforce.com APEX data loader. Salesforce Developer certification is a plus.
• Extensive knowledge of Service Cloud, Experience Cloud, Apex, VisualForce, Lightning Web Components, Force.com tools, and applications.
• Proficiency with Lightning Components using the Lightning Design System framework, Apex, Apex data loader, and declarative platform tools such as Process Builder, Visual Workflow, Lightning App Builder, etc.
• Knowledge of Dell Boomi and Salesforce integration is a plus.

Skills

• Ability to communicate ideas effectively in both technical and non-technical language.
• Highly self-motivated and detail-oriented.
• Strong analytical and creative problem-solving skills.
• Ability to prioritize and execute tasks in high-pressure environments.
• Strong customer service orientation.
• Ability to work collaboratively in a team environment.

Licenses and Certifications

Preferred credentials include:

• Salesforce Platform App Builder Certification
• Salesforce Platform Developer I Certification
• Salesforce Lightning Component Framework Specialist (Trailhead Super Badge)
• Salesforce Lightning Experience Specialist (Trailhead Super Badge)

Benefits are an integral part of total rewards. First Citizens Bank is committed to providing a competitive and thoughtfully designed benefits program. More information can be found at https://jobs.firstcitizens.com/benefits.