Salesforce Service Cloud Consultant - Remote & Career Growth

Salesfive Consulting GmbH; Deutschland; Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

30 days of paid vacation

Personal development budget

Paid training days

Performance-based bonus

Team events

Job summary

Salesfive Consulting GmbH is seeking a Salesforce Service Cloud Consultant (m/f/x) to guide clients in analyzing and optimizing service processes. This role involves designing user-centered solutions and owning service areas in complex projects.

Applicants should have extensive experience with Salesforce solutions, particularly in consulting, along with excellent German and English communication skills. The position offers flexibility with a hybrid work model and training opportunities.

Qualifications

• Several years of experience in consulting Salesforce Service Cloud.
• Strong knowledge of customer service processes.
• Ability to translate requirements into sustainable solutions.

Responsibilities

• Conduct requirements analysis for customer service.
• Analyze and redesign service processes.
• Advise clients on optimal use of Salesforce features.

Skills

Salesforce solutions consulting

Customer service processes

Lead service area in projects

Requirements capture

Communication skills in German and English

Customer orientation

Salesforce certifications

Job description

Salesfive Consulting GmbH is seeking a Salesforce Service Cloud Consultant (m/f/x) to guide clients in analyzing and optimizing service processes. This role involves designing user-centered solutions and owning service areas in complex projects.

Applicants should have extensive experience with Salesforce solutions, particularly in consulting, along with excellent German and English communication skills. The position offers flexibility with a hybrid work model and training opportunities.