Salesforce Service Cloud Administrator — Optimize & Automate Support

Diverse Lynx; Carmel (IN); On-site; USD 65,000 - 85,000; Full time

Job summary

Diverse Lynx is hiring a Salesforce Service Cloud Administrator in Carmel, Indiana to provide configuration and operational support for the Service Cloud environment. You will work closely with other administrators to ensure optimal performance and collaborate on complex solutions.

The ideal candidate will have at least 1 year of experience in Salesforce Service Cloud Administration and must hold a Certified Salesforce Administrator (ADM201) certification. Strong communication skills and the ability to manage shifting priorities are essential.

Qualifications

• Minimum 1 year experience in Salesforce Service Cloud Administration.
• Demonstrated ability to work under pressure and manage time effectively.
• Deep understanding of Salesforce.com technical requirements.

Responsibilities

• Configure and provide operational support for Salesforce Service Cloud.
• Monitor and track performance of Service Cloud configurations.
• Collaborate with architects and technical associates on complex solutions.

Skills

Salesforce Service Cloud Administration

Verbal and written communication skills

Problem solving

Time management

Education

Post-secondary degree or related experience

Certified Salesforce Administrator (ADM201)

Job description

Diverse Lynx is hiring a Salesforce Service Cloud Administrator in Carmel, Indiana to provide configuration and operational support for the Service Cloud environment. You will work closely with other administrators to ensure optimal performance and collaborate on complex solutions.

The ideal candidate will have at least 1 year of experience in Salesforce Service Cloud Administration and must hold a Certified Salesforce Administrator (ADM201) certification. Strong communication skills and the ability to manage shifting priorities are essential.