Salesforce Sales Ops Analyst - Drive Growth & Insights

Gogo

Broomfield (CO)

On-site

USD 96,000 - 120,000

Full time

11 days ago

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Benefits offered by this job

Medical/dental/vision coverage

401k with immediate vesting

Paid time off

Volunteer time off

Employee Stock Purchase Plan

Job summary

Gogo in Broomfield, CO is seeking a Salesforce Sales Operations Analyst to optimize sales processes, strengthen Salesforce adoption, and deliver critical business insights driving revenue growth. You will collaborate with Sales, Marketing, Revenue Operations, and Salesforce Development to enhance functionality, track performance, and improve reporting.

The role emphasizes data-driven decision making, cross-functional partnership, and ongoing training to maximize user adoption and process

Qualifications

Bachelor's degree or equivalent practical experience.
3+ years of experience in Salesforce Operations or related discipline.
Experience with CRM data management, including data quality, imports/exports, reporting.
Strong analytical and problem-solving skills.
Ability to manage multiple priorities and drive projects to completion.

Responsibilities

Optimize sales processes, identify operational bottlenecks, and implement improvements that increase efficiency and reduce administrative burden for sales teams.
Analyze sales performance, pipeline health, and forecasting metrics to deliver actionable insights that support business growth.
Partner with Sales, Marketing, Revenue Operations, and Salesforce Development teams to gather requirements and enhance Salesforce functionality and workflows.
Manage and improve Salesforce Sales Cloud processes, including lead management, opportunity progression, pipeline tracking, and reporting.
Lead onboarding and ongoing Salesforce training initiatives to maximize user adoption and promote best practices.
Develop, maintain, and enhance dashboards, reports, and analytics that provide visibility into sales performance, forecasting, and business trends.
Collaborate with Salesforce architects and developers to test, validate, and deploy new functionality, including participation in User Acceptance Testing (UAT).
Support territory planning, quota management, and resource allocation initiatives that improve sales coverage and effectiveness.
Identify opportunities to automate, standardize, and scale business processes across the Sales & Marketing organization.
Contribute to broader revenue growth initiatives by helping ensure data accuracy, process consistency, and operational excellence.