Salesforce Revenue Operations Analyst

Gogo Business Aviation; Broomfield (CO); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Gogo Business Aviation seeks a Salesforce Sales Operations Analyst to optimize sales processes, provide critical business insights, and drive Salesforce excellence across the global Sales & Marketing organization.

You will partner with Sales, Marketing, and Revenue Operations to enhance Salesforce functionality, improve reporting, and support quota planning and forecasting. A data-driven mindset and cross-team collaboration are essential for success.

Qualifications

• 3+ years in Salesforce Operations or Sales Operations
• Experience with CRM data management, data quality, reporting and data migration
• Strong analytical and problem-solving skills to translate business needs into scalable solutions
• Ability to manage multiple priorities and drive projects to completion

Responsibilities

• Optimize sales processes, identify bottlenecks, and implement improvements to increase efficiency and reduce administrative burden for sales teams
• Analyze sales performance, pipeline health, and forecasting metrics to deliver actionable insights
• Partner with Sales, Marketing, Revenue Operations, and Salesforce Development to gather requirements and enhance Salesforce functionality and workflows
• Manage and improve Salesforce Sales Cloud processes, including lead management, opportunity progression, pipeline tracking, and reporting
• Lead onboarding and ongoing Salesforce training initiatives to maximize user adoption and promote best practices
• Develop, maintain, and enhance dashboards, reports, and analytics that provide visibility into sales performance, forecasting, and business trends
• Collaborate with Salesforce architects and developers to test, validate, and deploy new functionality, including UAT
• Support territory planning, quota management, and resource allocation initiatives
• Identify opportunities to automate, standardize, and scale business processes across the Sales & Marketing organization
• Contribute to broader revenue growth initiatives by helping ensure data accuracy, process consistency, and operational excellence

Skills

Salesforce

Sales Operations

CRM data management

Analytical thinking

Project coordination

Education

Bachelor's degree in Computer Science / IT / Business or related field

Tools

Salesforce

Job description

Gogo Business Aviation seeks a Salesforce Sales Operations Analyst to optimize sales processes, provide critical business insights, and drive Salesforce excellence across the global Sales & Marketing organization.

You will partner with Sales, Marketing, and Revenue Operations to enhance Salesforce functionality, improve reporting, and support quota planning and forecasting. A data-driven mindset and cross-team collaboration are essential for success.