Salesforce Operations Analyst - Drive Revenue Growth

Gogo; Denver (CO); On-site; USD 96,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with immediate vesting

Paid time off

Employee Stock Purchase Plan

Job summary

Gogo is seeking a Salesforce Sales Operations Analyst to optimize sales processes and drive data-driven decisions across our global Sales & Marketing organization. You will enhance Salesforce functionality, manage Salesforce Sales Cloud workflows, and deliver actionable insights to accelerate revenue growth.

You will lead onboarding and training, develop dashboards, and partner with cross-functional teams to implement scalable solutions that reduce admin burden and improve forecasting accuracy.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 3+ years of experience in Salesforce Operations or Sales Operations.
• Experience managing and optimizing Salesforce Sales Cloud environments.
• Experience with CRM data management, including data quality, imports/exports, reporting, and data migration.
• Strong analytical and problem-solving skills; ability to translate needs into scalable solutions.

Responsibilities

• Optimize sales processes, identify bottlenecks, and implement improvements to increase efficiency.
• Analyze sales performance, pipeline health, and forecasting metrics to deliver actionable insights.
• Partner with Sales, Marketing, Revenue Ops, and Salesforce Development to gather requirements and enhance Salesforce functionality.
• Lead onboarding and ongoing Salesforce training to maximize user adoption.
• Develop, maintain, and enhance dashboards, reports, and analytics for visibility into sales performance and trends.
• Collaborate with Salesforce architects to test, validate, and deploy new functionality including UAT.
• Support territory planning, quota management, and resource allocation to improve coverage.
• Identify opportunities to automate, standardize, and scale business processes across Sales & Marketing.
• Contribute to revenue growth by ensuring data accuracy and process consistency.

Skills

Salesforce Ops

Salesforce Admin

CRM data management

Data analysis

Project management

Education

Bachelor's degree in Computer Science, Information Technology, Business, or related field

Tools

Salesforce Sales Cloud

Job description

Gogo is seeking a Salesforce Sales Operations Analyst to optimize sales processes and drive data-driven decisions across our global Sales & Marketing organization. You will enhance Salesforce functionality, manage Salesforce Sales Cloud workflows, and deliver actionable insights to accelerate revenue growth.

You will lead onboarding and training, develop dashboards, and partner with cross-functional teams to implement scalable solutions that reduce admin burden and improve forecasting accuracy.