Salesforce QA ( Sales Cloud )

OwlSure; New York (NY); On-site; USD 140,000 - 180,000; Full time

Job summary

OwlSure is seeking an experienced Salesforce QA Specialist to support a large-scale Salesforce Sales Cloud transformation initiative in the Life & Annuities Insurance domain. The role focuses on testing quality, reliability, and performance across Salesforce Sales Cloud for Life & Annuities product sales through multiple channels, including Bankassurance and IMOs/Retail Agencies.

The candidate will collaborate with business analysts, Salesforce developers, product owners, and stakeholders to

Qualifications

• 10+ years of Quality Assurance experience.
• 5+ years of Salesforce testing, preferably within Salesforce Sales Cloud.
• Strong understanding of Salesforce objects, workflows, business processes, and integrations.
• Experience testing Salesforce implementations or transformation programs.

Responsibilities

• Perform end-to-end testing of Salesforce Sales Cloud implementations.
• Develop and execute test strategies, test plans, test cases, and test scripts.
• Conduct Functional Testing, System Integration Testing (SIT), User Acceptance Testing (UAT), Regression Testing, and Smoke Testing.
• Test Salesforce capabilities supporting distributor-based sales models, including Bankassurance and IMOs/ Retail Agencies.
• Collaborate with Business Analysts and Product Owners to validate requirements and workflows.
• Validate integrations between Salesforce and downstream/upstream systems.
• Perform data validation and reconciliation across enterprise data platforms and Salesforce.
• Defect identification, documentation, prioritization, and tracking through resolution.
• Participate in Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
• Coordinate with development teams to ensure high-quality releases.
• Support production validation and post-deployment testing activities.

Skills

Salesforce testing

Quality Assurance

SIT/UAT

Agile

Stakeholder communication

Job description

OwlSure enables Financial Services, Healthcare, and Life Insurance organizations to achieve value for their budgets, accelerate speed-to-market, and scale operations. Supported by our thoughtfully designed solutions and services and continuously optimized delivery platform, we remain focused on consistently delivering value for budgets, speed to market and the scale to operate for our customers.

OwlSure is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

We are also committed to providing reasonable accommodation for qualified individuals with disabilities and applicants throughout the recruitment process, in accordance with applicable laws.

Job Summary

We are seeking an experienced Salesforce QA Specialist to support a large-scale Salesforce Sales Cloud transformation initiative within the Life & Annuities Insurance domain. The ideal candidate will possess strong expertise in Salesforce testing, insurance business processes, and distributor-driven sales models.

This role will be responsible for ensuring the quality, reliability, and performance of Salesforce Sales Cloud solutions supporting Life & Annuity product sales across multiple distribution channels, including Bankassurance and Independent Marketing Organizations (IMOs)/Retail Agencies.

The candidate will partner closely with business analysts, Salesforce developers, product owners, and business stakeholders to validate end-to-end business processes, integrations, and data quality across the Salesforce ecosystem.

Key Responsibilities

• Perform end-to-end testing of Salesforce Sales Cloud implementations and enhancements.
• Develop and execute test strategies, test plans, test cases, and test scripts.
• Conduct Functional Testing, System Integration Testing (SIT), User Acceptance Testing (UAT), Regression Testing, and Smoke Testing.
• Test Salesforce capabilities supporting distributor-based sales models, including:
• Bank assurance
• Independent Marketing Organizations (IMOs)
• Retail/Agency Distribution Channels
• Collaborate with Business Analysts and Product Owners to understand requirements and validate business workflows.
• Validate integrations between Salesforce and downstream/upstream systems.
• Perform data validation and reconciliation activities involving enterprise data platforms and Salesforce.
• Defect identification, documentation, prioritization, and tracking through resolution.
• Participate in Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
• Coordinate with development teams to ensure high-quality releases.
• Support production validation and post-deployment testing activities.

Required Qualifications

• 10+years of Quality Assurance experience.
• 5+ years of Salesforce testing experience, preferably within Salesforce Sales Cloud.
• Strong understanding of Salesforce objects, workflows, business processes, and integrations.
• Prior experience testing Salesforce implementations or transformation programs.
• Experience with:
• Functional Testing
• SIT
• UAT
• Regression Testing
• Strong experience working in Agile delivery environments.

Excellent communication and stakeholder management skills.