Salesforce QA Lead — AI-Driven Cloud Apps (Remote)

Bot Jobs; Myrtle Point (OR); Remote; USD 90,000 - 150,000; Full time

Job summary

NeuraFlash, Part of Accenture, is seeking a hands-on Salesforce QA Consultant to lead quality strategies across multi-cloud Salesforce and AWS Connect programs. You will own end-to-end QA activities, drive defect governance, and collaborate with architects, developers, and clients to ensure reliable, scalable solutions.

You will leverage GenAI tools to accelerate test case generation and contribute to go-live readiness across complex environments, while guiding a team through SIT, E2E, UAT, and

Qualifications

• 3-6 years in Quality Assurance roles.
• 4+ years hands-on testing Salesforce and/or AWS Connect implementations.
• Hands-on lead experience delivering at least one contact center project using Service Cloud Voice or Amazon Connect.
• Experience with AI/ GenAI tools in QA.
• Strong defect governance, test strategy and end-to-end QA leadership.

Responsibilities

• Serve as the single QA point of contact for Associates, clients, and project leads.
• Define quality strategies with Solution Architects, Developers and BAs; establish test coverage and deliver reliable solutions.
• Own QA program management end-to-end: planning, risk management, defect governance and reporting.
• Maintain live QA dashboards and QA status reports for weekly program reviews.
• Lead go-live readiness and hypercare QA support post-launch; coordinate defect triage and hotfix validation.
• Apply sampling, accuracy benchmarking, and GenAI-assisted test case generation to accelerate QA.

Skills

Quality Assurance

Salesforce

AWS Connect

Service Cloud Voice

Test Automation

Jira/Xray

Azure DevOps

Postman

REST Assured

Selenium

Playwright

Jenkins

Tools

Jira

Azure DevOps

Zephyr Scale

TestRail

qTest

Jenkins

GitHub Actions

Postman

REST Assured

Selenium

Playwright

Job description

NeuraFlash, Part of Accenture, is seeking a hands-on Salesforce QA Consultant to lead quality strategies across multi-cloud Salesforce and AWS Connect programs. You will own end-to-end QA activities, drive defect governance, and collaborate with architects, developers, and clients to ensure reliable, scalable solutions.

You will leverage GenAI tools to accelerate test case generation and contribute to go-live readiness across complex environments, while guiding a team through SIT, E2E, UAT, and