Salesforce QA Engineer - Public Sector / Government Cloud

FormativGroup, LLC; United States; Remote; USD 115,000 - 155,000; Full time

Job summary

FormativGroup is seeking an experienced Salesforce QA Engineer to support Public Sector and Government Cloud implementations. The role validates, tests, and ensures quality across Government Cloud, Service Cloud, and Experience Cloud environments.

The candidate will combine manual and automated testing, collaborate with stakeholders, and support Agile release cycles in a regulated government context. Remote USA project with potential extension and client-facing responsibilities.

Qualifications

• 5+ years of Salesforce QA/Testing in enterprise environments.
• Experience supporting Public Sector/Government Cloud Salesforce implementations.
• Experience building and executing automated test scripts.
• Hands-on testing Salesforce platforms including Government Cloud, Service Cloud, and Experience Cloud.

Responsibilities

• Design, develop, and maintain test strategies and plans for Salesforce solutions across Government Cloud, Service Cloud, and Experience Cloud.
• Perform functional, regression, integration, UAT and end-to-end testing across complex Salesforce ecosystems.
• Validate configurations, Flows, Lightning components, Apex, APIs, security models, and custom enhancements.
• Collaborate with analysts, developers, and clients to understand requirements and acceptance criteria.
• Develop and maintain automated testing frameworks and regression suites (Copado and related tools).
• Participate in Agile ceremonies and release readiness activities.
• Identify, document, and track defects; drive root cause analysis with dev teams.
• Validate data integrity and migrations across environments; ensure regulatory compliance.
• Support CI/CD deployment validation and production readiness testing.
• Execute API/integration testing involving MuleSoft and external systems.

Skills

Salesforce QA

Manual testing

Automated testing

Copado

Selenium

Jenkins

API testing

Agile/Scrum

Communication

MuleSoft integrations

Education

Bachelor's degree in a related field

Tools

Copado

Selenium

Git

Jenkins

Provar

Job description

Salesforce QA Engineer - Public Sector / Government Cloud

Remote/United States - Full-Time

Summary

FormativGroup is seeking an experienced Salesforce QA Engineer with strong expertise supporting Public Sector and Government Cloud implementations. This role is responsible for validating, testing, and ensuring the quality, stability, security, and performance of Salesforce solutions across Government Cloud, Service Cloud, and Experience Cloud environments.

The ideal candidate brings a strong combination of manual and automated Salesforce testing experience, Agile delivery expertise, and an understanding of complex enterprise Salesforce ecosystems. This individual will collaborate closely with developers, business analysts, administrators, architects, and client stakeholders to validate business requirements, test integrations, support release cycles, and ensure high‑quality platform delivery within regulated environments.

This is a highly collaborative and client‑facing role requiring strong communication skills, analytical thinking, attention to detail, and the ability to operate effectively within fast‑paced Agile consulting environments.

This is a remote project supporting a Public Sector / Government Cloud initiative, with potential for extension based on project needs and performance.

We’re anticipating future openings and are connecting now with great talent who’d like to be considered when the time comes.

Responsibilities

• Design, develop, execute, and maintain comprehensive test strategies and test plans across Salesforce Government Cloud, Service Cloud, and Experience Cloud implementations.
• Perform functional, regression, integration, system, UAT, and end‑to‑end testing across complex Salesforce solutions and integrations.
• Validate Salesforce configurations, Flows, Lightning components, Apex functionality, APIs, security models, and custom platform enhancements.
• Collaborate with business analysts, developers, architects, and project teams to understand requirements, acceptance criteria, and business processes.
• Develop and maintain automated testing frameworks and regression suites utilizing Copado and related Salesforce testing tools.
• Participate in Agile ceremonies including sprint planning, backlog grooming, daily standups, retrospectives, and release readiness activities.
• Identify, document, prioritize, and track defects through resolution while partnering closely with development teams on root cause analysis and remediation.
• Validate data integrity, migration accuracy, and platform behavior across environments and deployments.
• Ensure Salesforce solutions comply with security, governance, accessibility, and regulatory requirements within Government Cloud environments.
• Support CI/CD deployment validation, release management activities, and production readiness testing.
• Execute API and integration testing involving MuleSoft, middleware platforms, and external enterprise systems.
• Participate in client‑facing discussions, testing reviews, and UAT coordination sessions as needed.
• Maintain accurate QA documentation including test cases, test scripts, traceability matrices, defect logs, and release validation reports.
• Contribute to continuous improvement initiatives across QA processes, automation frameworks, and Agile delivery practices.

Required Experience

• 5+ years of experience in Salesforce QA, Quality Engineering, or Salesforce testing roles within enterprise environments.
• Proven experience supporting Public Sector and Government Cloud Salesforce implementations.
• Extensive experience Building and Executing automated test scripts using test automation tools.
• Strong hands‑on experience testing Salesforce platforms including:
• Government Cloud
• Service Cloud
• Experience Cloud
• Salesforce Flows and declarative automation
• Strong understanding of Salesforce platform functionality, security models, user roles, profiles, and sharing architecture.
• Experience performing:
• Functional testing
• Regression testing
• Integration testing
• User Acceptance Testing (UAT)
• End‑to‑end testing
• API testing
• Experience utilizing Copado for Salesforce DevOps, automated testing, and release validation.
• Experience validating integrations involving APIs, web services, middleware, and external systems.
• Familiarity with Agile/Scrum software delivery methodologies and release cycles.
• Strong analytical and troubleshooting skills with attention to detail and process discipline.
• Ability to collaborate effectively with technical and non‑technical stakeholders in client‑facing environments.
• Experience working within regulated, compliance‑driven, or government‑focused delivery environments.
• Strong written and verbal communication skills with the ability to clearly document defects, testing outcomes, and validation results.

Preferred Experience

• Cannabis industry experience highly preferred
• Salesforce certifications such as:
• Salesforce Advanced Administrator
• Salesforce Business Analyst
• Salesforce Platform App Builder
• Experience working within Salesforce consulting, systems integrator (SI), or professional services environments.
• Exposure to MuleSoft or enterprise integration platforms.
• Experience with additional Salesforce DevOps and automation tools including:
• Gearset
• Git
• Jenkins
• Selenium
• Provar
• Familiarity with Salesforce Experience Cloud sites, portals, and digital experiences.
• Experience supporting large‑scale Salesforce migrations, modernization initiatives, or multi‑org implementations.
• Exposure to AI‑enabled Salesforce tools including Einstein AI, Agentforce, or GenAI‑assisted workflows.
• Business Analyst experience considered highly advantageous.

LOCATION

• This role is a US‑based remote role with potential travel.
• To be considered for this position, candidates must reside in one of the following U.S. states: AR, AZ, CA, CO, CT, DE, FL, GA, IA, ID, IL, IN, KS, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, P A , TN, TX, VA, WI , and Washington DC .
• Candidates residing outside of these states are not currently eligible for consideration.
• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa currently.

We are committed to pay equity and transparency. The compensation range for this position represents our good faith estimate of the range we reasonably expect to pay for this role at the time of posting. The actual compensation offered will be determined based on factors such as the candidate’s experience, skills, education, work location, and internal equity.

In addition to base pay, employees may be eligible for discretionary bonuses, commissions, or other incentive programs, as well as a comprehensive benefits package that includes medical, dental, vision, 401(k), paid time off, etc.

$115,000 - $155,000 USD

FormativGroupoperates within the critical middle layer of business technology, where applications and systems connect infrastructure to business processes. We are specialists who help the middle market take full advantage of their technology investments with deep, industry‑centricexpertise, all in one place, to unify fragmented systems. With deep technicalexpertiseacross cloud architecture, system integration, AI, and data strategy, we bridge the gap between business goals and modern platforms.

FormativGroup is an equal opportunity employer providing opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Please reach out to [e-mail] if you need accommodations.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in FormativGroup’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.