Salesforce Certified Administrator

FormativGroup; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

FormativGroup is seeking a Salesforce Certified Administrator to maintain health, security, governance, and adoption of our Salesforce platform across Sales, Marketing, and operations in a fully remote role.

You will manage users, security, workflows, data integrity, reporting, integrations, and training to empower business teams and support audits and upgrades. Minimum 5+ years experience; active Salesforce Certified Administrator; consulting background preferred.

Qualifications

• Minimum 5+ years of Salesforce administration experience.
• Active Salesforce Certified Administrator certification required; additional certifications preferred.
• Experience in consulting or systems integration environment is highly preferred.
• Strong hands-on experience with Salesforce automation tools (Flows, Process Builder, Workflow Rules).

Responsibilities

• Ensure health, security, and governance of Salesforce instance.
• Manage user access, security settings, workflows, Flows, and Process Builder.
• Maintain data integrity and data security policies.
• Support audits, release management, and upgrades.
• Develop and maintain reports, dashboards, and analytics for Sales, Marketing, and business teams.
• Implement standard data management practices to improve data accuracy.
• Analyze Salesforce data to inform business decisions and optimize processes.
• Partner with Sales, Marketing, and cross‑functional stakeholders to enhance workflows.
• Design and implement business processes for efficient operations.
• Drive Salesforce adoption through training, documentation, and user support.
• Manage integrations between Salesforce and third‑party technologies.

Skills

Salesforce Admin

Stakeholder collaboration

User training

Reports & dashboards

Data integrity

Troubleshooting

Process automation

Education

Salesforce Certified Administrator

Tools

Analytics Studio

Tableau

Salesforce

Job description

Are you a Salesforce Administrator who enjoys keeping the platform clean, secure, optimized, and easy for teams to use? Do you thrive in a fast-moving B2B environment where you can improve processes, support users, and help teams get more value from Salesforce?

About the role
The Salesforce Certified Administrator role is focused on ensuring the health, security, governance, and adoption of a Salesforce platform that supports Sales, Marketing, and business operations.

This role supports Salesforce administration, automation, data integrity, reporting, system updates, integrations, and user enablement across cross-functional teams.
As Salesforce Certified Administrator, you will partner with stakeholders to streamline business processes, optimize workflows, strengthen platform governance, and support ongoing adoption through training, documentation, and responsive user support.

We're anticipating future openings and are connecting now with great talent who'd like to be considered when the time comes.

What You’ll Work On
As Salesforce Certified Administrator, you will:

• Ensure the health, security, and governance of the Salesforce instance through best practices and compliance standards.
• Manage Salesforce administration, including user access, security settings, workflows, Process Builder, and Flows.
• Maintain data integrity, de-duplication, and data security policies.
• Support Salesforce audits, system updates, release management, and upgrades.
• Develop and maintain reports, dashboards, and analytics for Sales, Marketing, and business teams.
• Implement standard data management practices to improve data accuracy and usability.
• Analyze Salesforce data to provide insights that inform business decisions and optimize processes.
• Partner with Sales, Marketing, and cross-functional stakeholders to enhance workflows and operational efficiency.
• Design and implement business processes that streamline operations across supported teams.
• Drive Salesforce adoption through training, documentation, and ongoing user support.
• Manage integrations between Salesforce and third‑party technologies.
• Respond to helpdesk requests and troubleshoot configuration and performance issues across Salesforce and integrated systems.

What You’ll Bring
You will likely be successful in this role if you have:

• Minimum 5+ years of Salesforce administration experience, preferably in a B2B environment.
• Valid, active Salesforce Certified Administrator certification required; additional Salesforce certifications are highly preferred.
• Experience within a consulting, systems integration, or implementation services environment is highly preferred.
• Strong hands‑on experience with Salesforce automation tools, including Flows, Process Builder, and Workflow Rules.
• Experience with data analysis and reporting tools such as Analytics Studio or Tableau preferred but not required.
• Demonstrated ability to manage multiple priorities, meet deadlines, and adapt to changing demands.
• Creative, analytical problem‑solving skills with strong attention to detail.
• Proven relationship‑building and collaboration skills across cross‑functional stakeholders.
• Ability to thrive in a fast‑paced environment, responding to challenges with professionalism and composure.
• Excellent written and verbal communication skills, including user training and support.

How You Work

• You bring a practical, ownership‑minded approach to Salesforce administration, balancing platform governance, user needs, and business priorities.
• You are organized and responsive, able to manage requests, system updates, stakeholder needs, and process improvements without losing sight of quality or detail.
• You communicate clearly with both technical and non‑technical users, helping teams understand how to use Salesforce effectively and consistently.

Bonus Points If You Have

• Additional Salesforce certifications beyond Salesforce Certified Administrator.
• Experience supporting Salesforce in a consulting, systems integration, or implementation services environment.
• Experience with Analytics Studio, Tableau, or other reporting and analytics tools.
• Experience managing Salesforce integrations with third‑party technologies.
• Experience supporting Salesforce adoption, training programs, documentation, or enablement for business users.

What Success Looks Like

• Salesforce users have the access, support, training, and documentation needed to work effectively.
• Salesforce data is cleaner, more accurate, more secure, and easier for business teams to use.
• Reports, dashboards, and analytics provide clear insight for Sales, Marketing, and leadership teams.
• Workflows, automation, and business processes are streamlined to improve efficiency and reduce manual effort.
• Stakeholders view you as a trusted Salesforce partner who brings responsiveness, platform discipline, and thoughtful problem‑solving.

Why Join FormativGroup

FormativGroup is a PE‑backed technology consulting and implementation partner helping organizations modernize complex business platforms, improve delivery outcomes, and scale technology solutions that support long‑term growth. We partner with clients across strategy, solution design, implementation, and ongoing support to help move critical initiatives from vision to execution. Our teams bring deep technical expertise, delivery discipline, and a collaborative approach to every engagement.

At FormativGroup, you’ll work with people who are practical, collaborative, and focused on solving meaningful business and technology problems. We’re growing, which means you’ll have opportunities to contribute ideas, work closely with experienced leaders, and help shape how we deliver for clients.

• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa currently.
• This role is a remote role.
• To be considered for this position, candidates must reside in one of the following U.S. states: AR, AZ, CA, CO, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, TN, TX, VA, WI, or Washington, DC.
• Candidates residing outside these states are not currently eligible for consideration.
• This role is not open to 3rd party/C2C.

We are committed to pay equity and transparency. The compensation range for this position represents our good faith estimate of the range we reasonably expect to pay for this role at the time of posting. The actual compensation offered will be determined based on factors such as the candidate’s experience, skills, education, work location, and internal equity.

In addition to base pay, employees may be eligible for discretionary bonuses, commissions, or other incentive programs, as well as a comprehensive benefits package that includes medical, dental, vision, 401(k), paid time off, etc.

$80,000 - $100,000 USD

FormativGroup operates within the critical middle layer of business technology, where applications and systems connect infrastructure to business processes. We are specialists who help the middle market take full advantage of their technology investments with deep, industry‑centric expertise, all in one place, to unify fragmented systems. With deep technical expertise across cloud architecture, system integration, AI, and data strategy, we bridge the gap between business goals and modern platforms.

FormativGroup is an equal opportunity employer providing opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in FormativGroup’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A \"recently separated veteran\" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.