Salesforce Program Manager

Arkhya Tech Inc.; Illinois; On-site; USD 90,000 - 130,000; Full time

Job summary

Arkhya Tech Inc. is seeking a program leader to manage multiple engagements within a single account, coordinate cross-project activities, and drive ROI through effective budgeting, risk management, and stakeholder communication.

The role involves planning delivery, developing initiatives, and guiding staff and vendors toward strategic organizational goals. The candidate will formulate deadlines, budgets, and activities, evaluate performance, and prepare reports for directors, ensuring alignment

Responsibilities

• Should be able to handle more than one engagement in the same account
• Provide value added suggestions to customer for reduction in cost and Improved overall utilization
• Formulate, organize and monitor inter-connected projects
• Coordinate cross-project activities
• Lead and evaluate project managers and other staff
• Develop and control deadlines, budgets and activities to support the program
• Apply change, risk and resource management
• Assume responsibility for the program’s people and vendors
• Assess program performance and aim to maximize ROI
• Resolve projects’ higher scope issues
• Prepare reports for program directors
• Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization
• Develop new initiatives to support the strategic direction of the organization
• Develop and implement long-term goals and objectives to achieve the successful outcome of the program
• Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement
• Develop funding proposals for the program to ensure the continuous delivery of services
• Communicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program
• Liaise with other managers to ensure the effective and efficient program delivery
• Coordinate the delivery of services among different program activities to increase effectiveness and efficiency

Job description

• Should be able to handle more than one engagement in the same account
• Provide value added suggestions to customer for reduction in cost and Improved overall utilization
• Formulate, organize and monitor inter-connected projects
• Coordinate cross-project activities
• Lead and evaluate project managers and other staff
• Develop and control deadlines, budgets and activities to support the program
• Apply change, risk and resource management
• Assume responsibility for the program’s people and vendors
• Assess program performance and aim to maximize ROI
• Resolve projects’ higher scope issues
• Prepare reports for program directors
• Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization
• Develop new initiatives to support the strategic direction of the organization
• Develop and implement long-term goals and objectives to achieve the successful outcome of the program
• Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement
• Develop funding proposals for the program to ensure the continuous delivery of services
• Communicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program
• Liaise with other managers to ensure the effective and efficient program delivery
• Coordinate the delivery of services among different program activities to increase effectiveness and efficiency