Salesforce Production Support Analyst | Hybrid Chicago

Prairie Consulting Services

Illinois

Hybrid

USD 51,000 - 73,000

Full time

4 days ago
Be an early applicant
Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Prairie Consulting Services in Illinois is seeking a hands-on Salesforce Production Support Analyst to provide daily production support, administration, troubleshooting, configuration, and small enhancements within a large enterprise Salesforce environment.

The role is hybrid with 3 days onsite, hourly W-2 compensation at $45.00 per hour, and involves collaborating with business and IT teams on deployments, data loads, and ongoing system improvements.

Qualifications

  • 5+ years of hands-on Salesforce Administration/Development or Production Support experience.
  • Strong Salesforce configuration and troubleshooting skills.
  • Experience with Apex, Lightning Flows, integrations, and data management.
  • Experience with ServiceNow/ITSM.
  • Salesforce Sales or Service Cloud experience preferred.
  • OmniStudio/OmniScripts experience is a plus.

Responsibilities

  • Provide day-to-day Salesforce production support and troubleshoot user and system issues.
  • Manage Salesforce configuration, security, users, roles, permissions, Flows, reports, and dashboards.
  • Troubleshoot integrations, data issues, and Salesforce applications.
  • Make small enhancements to Apex, Batch classes, Lightning Flows, and other Salesforce functionality.
  • Manage incidents and requests through ServiceNow and work closely with business and technical teams.
  • Support deployments, data loads, documentation, and ongoing system improvements.

Skills

Salesforce Administration
Production Support
Troubleshooting
Configuration
Apex
Lightning Flows
Integrations
Data management
ServiceNow
ITSM
Sales Cloud

Tools

ServiceNow
OmniStudio

Job description

Prairie Consulting Services in Illinois is seeking a hands-on Salesforce Production Support Analyst to provide daily production support, administration, troubleshooting, configuration, and small enhancements within a large enterprise Salesforce environment.

The role is hybrid with 3 days onsite, hourly W-2 compensation at $45.00 per hour, and involves collaborating with business and IT teams on deployments, data loads, and ongoing system improvements.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Salesforce Administrator
Salesforce Administrator

Prairie Consulting Services • Illinois

Hybrid
USD 51,000 - 73,000
Senior Salesforce Support Engineer (Hybrid, Chicago)
Senior Salesforce Support Engineer (Hybrid, Chicago)

KellyMitchell Group • Chicago (IL)

Hybrid
USD 80,231,000 - 114,616,000
Medical Insurance
401K offered
Employee-Owned Profit Sharing (ESOP)
Salesforce Solution Engineer - Hybrid Chicago
Salesforce Solution Engineer - Hybrid Chicago

Clarity Partners • Chicago (IL)

Hybrid
USD 90,000 - 105,000
Strategic Salesforce Administrator - Hybrid Chicago
Strategic Salesforce Administrator - Hybrid Chicago

Paycom • Chicago (IL)

Hybrid
USD 90,000 - 130,000
Salesforce Business Analyst
Salesforce Business Analyst

Spectraforce Technologies • Northbrook (IL)

On-site
USD 80,000 - 110,000
Salesforce Support Engineer
Salesforce Support Engineer

Spectraforce Technologies • Chicago (IL)

On-site
USD 90,000 - 140,000
Salesforce Solutions Architect — Hybrid Chicago
Salesforce Solutions Architect — Hybrid Chicago

SOA • Chicago (IL), Northern (KY)

Hybrid
USD 75,000 - 100,000
Salesforce BA & Admin — Hybrid, 530+ Users, Agile
Salesforce BA & Admin — Hybrid, 530+ Users, Agile

James Hardie Corporation • Chicago (IL)

Hybrid
USD 106,000 - 133,000
Competitive salary and bonus eligibility
401(k) with 6% match
Employee Stock Purchase plan
+2
CRM Business Systems Analyst
CRM Business Systems Analyst

Blue Signal Search • Chicago (IL)

On-site
USD 90,000 - 140,000
15% target annual bonus
Salesforce Support Engineer
Salesforce Support Engineer

KellyMitchell Group • Chicago (IL)

Hybrid
USD 80,231,000 - 114,616,000
Medical Insurance
401K offered
Employee-Owned Profit Sharing (ESOP)