Salesforce Product Owner: Onboarding & Integrations Lead

First American Financial Corporation; Sacramento (CA); Remote; USD 112,000 - 150,000; Full time

Job summary

First American is seeking a Product Owner to join the Client Management team in California. You will translate client needs into prioritized Salesforce capabilities and guide improvements from discovery through delivery, adoption, and evaluation.

You will partner with Product Management and technology to own backlog, define acceptance criteria, and ensure reliable integration across banking systems. Collaboration with Sales, Operations, and Relationship Managers is key.

Qualifications

• Bachelor's degree in information systems, computer science, or related field.
• 4+ years as Product Owner, Technical Product Owner, Business Analyst, or similar in an Agile environment.
• Experience owning Salesforce platform and translating business needs into technical requirements and user stories.
• Ability to communicate complex technical topics to business stakeholders and technical teams.

Responsibilities

• Define and execute the product roadmap for client-management workflows and Salesforce capabilities.
• Own Salesforce integration priorities across banking systems and enterprise apps.
• Maintain and refine the product backlog with features, user stories, defects, and technical debt.
• Represent customer needs in planning and technical discussions; gather stakeholder feedback.
• Monitor vendors and assess impact of changes; maintain documentation and release notes.

Skills

Salesforce ownership

Agile backlog

Stakeholder mgmt

Technical requirements

Education

Bachelor's degree

Tools

Jira

Azure DevOps

Job description

First American is seeking a Product Owner to join the Client Management team in California. You will translate client needs into prioritized Salesforce capabilities and guide improvements from discovery through delivery, adoption, and evaluation.

You will partner with Product Management and technology to own backlog, define acceptance criteria, and ensure reliable integration across banking systems. Collaboration with Sales, Operations, and Relationship Managers is key.