Salesforce Product Owner IT Manager - Event-Driven Delivery

EVERSANA; Boston (MA); Hybrid; USD 140,000 - 180,000; Full time

Job summary

EVERSANA in Greater Boston is seeking a senior, Salesforce‑centered Technical Product Manager to bridge business stakeholders and delivery teams. You will champion event‑driven processes, ensure alignment with customer needs, and guide cross‑functional collaboration to deliver scalable, compliant solutions.

A high‑impact role focusing on stakeholder leadership, delivery orchestration, and driving measurable business value without heavy configuration work.

Qualifications

• 7+ years of relevant work experience.
• Strong working knowledge of Salesforce/Sales Cloud experience.
• Bachelor's degree in IT or Business Management.
• Proven knowledge and understanding of standard practices, technology, and supporting industry principles.
• Experience gathering requirements and translating them into a product vision by leveraging their expertise in product development, engineering, and UX.
• Deep understanding of business/processes and a high‑level understanding of high‑quality digital product delivery.
• Experienced in managing a product backlog/release plan, tracking team‑level metrics, attending product team ceremonies, and removing blockers.
• Experienced in developing systems and tools to enable customer interactions and collaboration.
• Experienced working in pharma/life sciences, or highly regulated industries.

Responsibilities

• Shape the squad vision/roadmap and steer the team in delivering products/platforms, features/work oriented around business impact.
• Shape and prioritize backlog, translating requirements into user stories & acceptance criteria.
• Balance business value with technical feasibility while prioritizing stories and features, optimizing cost, and improving delivery efficiency.
• Act as the “voice of the customer” within the squad to ensure the squad “builds the right thing.”
• Plan resourcing for the team, interview, select, and onboard members to join the team.
• Accountable for shaping and hitting team OKRs.
• Work with Product/Platform Manager to establish business value and support messaging, comms, and customer outreach.
• Ensure the products/features meet security, privacy & compliance standards.
• Drive continuous improvement across the product lifecycle.
• Drive engagement with third parties to support team objectives.
• Drive option selection and assess tech elements prior to user testing.
• Facilitate release planning, sprint planning, and demos with stakeholders.
• Interact with other teams to implement cross‑team tasks.
• Drive reporting and analytics to monitor sprint metrics and user results.
• Balance tech debt with feature delivery.
• Own and manage documentation and information.
• Collaborate to align roadmap activities, design, interdependencies, and timelines.
• Lead and optimize the flow of value in team ceremonies.

Skills

Salesforce expertise

Backlog management

Cross‑functional leadership

Agile practices

Requirements gathering

Product strategy

Education

Bachelor's degree in IT or Business Management

Tools

Salesforce (Sales Cloud)

Cvent

Job description

EVERSANA in Greater Boston is seeking a senior, Salesforce‑centered Technical Product Manager to bridge business stakeholders and delivery teams. You will champion event‑driven processes, ensure alignment with customer needs, and guide cross‑functional collaboration to deliver scalable, compliant solutions.

A high‑impact role focusing on stakeholder leadership, delivery orchestration, and driving measurable business value without heavy configuration work.