Senior Salesforce Product Manager - IT & Strategy

EVERSANA; Massachusetts; Hybrid; USD 120,000 - 180,000; Full time

Job summary

EVERSANA is seeking a seasoned IT Manager / Product Management leader for a Salesforce-centered role in the Greater Boston area. You will bridge business with delivery teams, translate business needs into Salesforce-enabled solutions, and guide end-to-end product delivery across security, privacy, and compliance standards.

Hybrid role requiring 3 days in the office per week in the Greater Boston area. You will partner with Product Managers, Engineering, UX, Analytics, and other teams to deliver

Qualifications

• 7+ years of relevant work experience.
• Strong working knowledge of Salesforce/Sales Cloud experience.
• Bachelor's degree in IT or Business Management.
• Proven knowledge and understanding of standard practices, technology, and supporting industry principles.
• Experience gathering requirements and translating them into a product vision by leveraging their expertise in product development, engineering, and UX.
• Deep understanding of business/processes and a high-level understanding of high-quality digital product delivery.
• Experienced in managing a product backlog/release plan, tracking team-level metrics, attending product team ceremonies, and removing blockers.
• Experienced in developing systems and tools to enable customer interactions and collaboration.
• Experienced working in pharma/life sciences, or highly regulated industries.

Responsibilities

• Shape the squad vision/roadmap and steer the team in delivering products/platforms, features/work oriented around business impact.
• Shape and prioritize backlog, utilizing business expertise and understanding of customer needs, and translate requirements into user stories & acceptance criteria.
• Balance business value with technical feasibility while prioritizing stories and features, optimizing cost, and improving delivery efficiency.
• Act as the “voice of the customer” within the squad to ensure the squad “builds the right thing.”
• Plan resourcing for the team, interview, select, and onboard members to join the team.
• Accountable for shaping and hitting team OKRs.
• Work closely with Product/Platform Manager to establish the products’ business value and support messaging, comms, and customer outreach as necessary.
• Ensure the products/features/work meet relevant security, privacy & compliance standards.
• Drive continuous improvement across the product lifecycle.
• Drive engagement with third parties to support the delivery of team objectives.
• Drive the selection of solution options, work with the Lead Engineer to assess tech elements of the solution prior to user testing.
• Facilitate release planning, sprint planning, and demos with stakeholders.
• Interact with other teams within the Product / Platform as part of synchronization ceremonies to implement cross-team tasks.
• Drive reporting and analytics to provide visibility on team performance and monitor sprint metrics and user results.
• Work with Lead Engineer to balance tech debt with feature delivery.
• Own and manage documentation and information.
• Collaborate to ensure all partners are clear on product roadmap activities, design, interdependencies, and timelines.
• Actively participate in all team ceremonies; lead and optimize the flow of value using various tools.

Skills

Sales Cloud

Agile

Stakeholder management

Cross-functional collaboration

Product ownership

Communication skills

Education

Bachelor's degree in IT or Business Management

Tools

Salesforce

Cvent

Job description

EVERSANA is seeking a seasoned IT Manager / Product Management leader for a Salesforce-centered role in the Greater Boston area. You will bridge business with delivery teams, translate business needs into Salesforce-enabled solutions, and guide end-to-end product delivery across security, privacy, and compliance standards.

Hybrid role requiring 3 days in the office per week in the Greater Boston area. You will partner with Product Managers, Engineering, UX, Analytics, and other teams to deliver