Salesforce Product Owner — Digital Banking

Bank of America; Plano (TX); Vor Ort; USD 120.000 - 150.000; Vollzeit

Zusammenfassung

Bank of America is seeking an experienced Product Owner to drive the Salesforce‑based Client Management Center (CMC) from roadmap to delivery. You will translate business priorities into epics and user stories, align with risk/compliance, and coordinate across technology, operations, and lines of business.

The role requires deep Salesforce product ownership experience within banking sales and servicing processes, paired with disciplined execution and strong partnership skills in a large

Qualifikationen

• 5+ years of relevant experience.
• Experience delivering Salesforce solutions in a large enterprise environment.
• Strong knowledge of Salesforce Financial Services Cloud, Lightning Experience, automation, reporting, workflow capabilities, and integrations.
• Experience with Agile delivery, Scrum practices, and product lifecycle management.

Aufgaben

• Supports delivery of world‑class software solutions within time, scope, and budget to provide an enhanced digital experience to clients.
• Contributes towards operational routines, the day‑to‑day health of digital capabilities, resolution of defects, routing of complaints, and performance metrics results.
• Conducts project planning, sprint, and release planning and contributes to the execution of the program vision and roadmap.
• Performs analysis to capture and report key performance indicators and return on investment of products.
• Creates presentations and written materials and communicates in an effective and engaging manner to enhance project outcomes.
• Builds and maintains relationships across stakeholders and partners to effectively navigate the bank, ensure successful delivery, and secure ongoing support for owned features.
• Leverages knowledge of the business to make informed decisions at every stage of the product development and sustainment lifecycle.
• Contribute to the Salesforce Client Management Center (CMC) product vision and prioritize the backlog and feature delivery.

Kenntnisse

Collaboration

Decision Making

Problem Solving

Project Management

Stakeholder Management

Agile Practices

Product Management

Product Design

Documentation

Presentation Skills

Ausbildung

High School Diploma / GED / Secondary School or equivalent

Tools

Salesforce

Salesforce Financial Services Cloud

Lightning Experience

Jobbeschreibung

Bank of America is seeking an experienced Product Owner to drive the Salesforce‑based Client Management Center (CMC) from roadmap to delivery. You will translate business priorities into epics and user stories, align with risk/compliance, and coordinate across technology, operations, and lines of business.

The role requires deep Salesforce product ownership experience within banking sales and servicing processes, paired with disciplined execution and strong partnership skills in a large