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Benefits offered by this job
Health, dental, and vision insurance
Retirement savings plan with company match
Flexible work schedules
Employee assistance program
Job summary
A healthcare technology company is seeking a mid-senior level Product Analyst to provide frontline support for their Salesforce product management. You will be responsible for user ticket triage, requirements gathering, UAT coordination, and fostering clear communication between users and technical teams. This full-time role offers a competitive salary range of $85,000 - $100,000 and a comprehensive benefits package, including health insurance and flexible work schedules.
Qualifications
2-4+ years in a Business Analyst, Product Analyst, or Salesforce role.
Ability to triage tickets and manage competing priorities.
Demonstrated skills in communication and problem solving.
Responsibilities
Provide ticket support and user analysis for Salesforce.
Document requirements and acceptance criteria for enhancements.
Assist in user acceptance testing (UAT) coordination.
Skills
Salesforce CRM
Requirements documentation
Process mapping
Stakeholder communication
Agile/Scrum environments
Tools
Jira
Confluence
SharePoint
Job description
A healthcare technology company is seeking a mid-senior level Product Analyst to provide frontline support for their Salesforce product management. You will be responsible for user ticket triage, requirements gathering, UAT coordination, and fostering clear communication between users and technical teams. This full-time role offers a competitive salary range of $85,000 - $100,000 and a comprehensive benefits package, including health insurance and flexible work schedules.