Healthcare Salesforce Product Analyst

The Blue Venture Fund; Dallas (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Upward Health is seeking a Product Analyst to join the Product team and manage a highly customized Salesforce ecosystem. The role focuses on understanding business requirements, designing declarative Salesforce solutions, and supporting ongoing enhancements while collaborating with stakeholders and developers.

The ideal candidate has Salesforce Admin Certification and 3+ years of hands-on Salesforce experience, with knowledge of declarative tools and a preference for Health Cloud/Field Service

Qualifications

• Salesforce Administrator Certification required.
• 3+ years hands-on Salesforce experience in complex environments.
• Proficiency with declarative tools (Flows, Validation Rules, Record Types).
• Knowledge of Health Cloud and/or Field Service is a plus.
• Familiarity with managed packages and system configuration implications.
• Experience using Jira for documentation and collaboration.
• Basic understanding of Apex, LWCs, Aura, Visualforce and collaboration with developers.

Responsibilities

• Collaborate with stakeholders to document business needs and translate them into Salesforce-based solutions.
• Participate in design sessions to refine enhancements and new features.
• Build and configure Salesforce components using declarative tools (Flows, Page Layouts, Validation Rules, Lightning App Builder).
• Partner with developers to support custom code and ensure alignment with declarative solutions.
• Execute end-to-end testing to validate functionality and data integrity of changes.
• Manage escalated user tickets and provide root-cause analysis and long-term fixes.
• Research new Salesforce features and assess relevance for implementation.
• Document solution designs and configuration updates for future reference.

Skills

Salesforce Admin Certification

Salesforce

Declarative Tools

Health Cloud/Field Service

Jira

Apex/LWCs

Tools

Salesforce

Job description

Upward Health is seeking a Product Analyst to join the Product team and manage a highly customized Salesforce ecosystem. The role focuses on understanding business requirements, designing declarative Salesforce solutions, and supporting ongoing enhancements while collaborating with stakeholders and developers.

The ideal candidate has Salesforce Admin Certification and 3+ years of hands-on Salesforce experience, with knowledge of declarative tools and a preference for Health Cloud/Field Service