Salesforce Platform Owner

bseglobal; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

Brooklyn Sports & Entertainment seeks a Salesforce Platform Owner to lead the architecture, development, and technical management of the Salesforce platform and connected commercial technologies. You will drive scalable, secure systems that boost productivity, support revenue generation, and enable data‑driven decision‑making.

Reporting to the sales enablement and analytics leadership, you will act as the primary technical owner of Salesforce, setting standards, guiding integrations, and

Responsibilities

• Own the Salesforce platform end to end, establishing and maintaining its architecture, data models, security configurations, governance standards and long‑term technical roadmap to support commercial priorities.
• Lead hands‑on Salesforce development using Apex, Lightning Web Components, SOQL, Flow, and integrations, ensuring solutions meet performance and usability standards.
• Build and manage an AI‑assisted development practice that improves delivery efficiency while maintaining quality, security, and reliability.
• Own Salesforce DevOps and release management processes, including source control, CI/CD pipelines, sandbox strategy, deployment procedures, testing, and production change management.
• Monitor platform performance and reliability, proactively identifying and resolving flow errors, automation conflicts, Apex limitations, and integration issues.
• Lead the design and continuous improvement of Salesforce applications and workflows using Lightning App Builder, Dynamic Forms, and Salesforce Lightning Design System.
• Collaborate with commercial teams and Sales Enablement to understand business processes and develop solutions that improve productivity and data quality.
• Oversee integration and optimization of Salesforce with enablement, ticketing, marketing, data warehouse, and partner technologies, coordinating with IT and enterprise data teams.

Job description

Brooklyn Sports & Entertainment creates bold, authentic, and unforgettable experiences that redefine sports, entertainment, and hospitality, The Brooklyn Way. As the parent company of marquee properties including the Brooklyn Nets, NY Liberty and Barclays Center, Brooklyn Sports & Entertainment operates at the intersection of live entertainment, premium hospitality, and community engagement.

As it expands its existing portfolio, Brooklyn Sports & Entertainment now includes BK Mag , Brooklyn Wine Club , and a hospitality business developing several location-based entertainment properties .

Whether on the court, on stage, or in the workplace, Brooklyn Sports & Entertainment is driven by a pursuit of excellence-constantly evolving, innovating, and pushing boundaries to elevate its business and expand its fan base. The company is deeply committed to fostering a culture of belonging and inclusion, both internally and across its communities, ensuring that every interaction reflects its values of growth mindset, integrity, accountability and care.

We are guided by our core values:

• Integrity: Be intellectually honest at all times. Demonstrate the highest professional and ethical standards.
• Care: Care for everything and everyone around us. Practice empathy, respect, and inclusion to promote an environment of excellence and success.
• Growth Mindset: Develop ourselves and those around us. Experiment, learn, and improve from everything we do.
• Accountability: Deliver on our word, take responsibility for our actions, and work in the interest of our team.

SUMMARY

The Salesforce Platform Owner will lead the architecture, hands‑on development, and technical management of the Salesforce platform and connected commercial technologies across Brooklyn Sports & Entertainment. This individual will play a critical role in ensuring that commercial teams have intuitive, reliable, and scalable systems that improve productivity, support revenue generation, and enable data‑driven decision‑making.

Reporting to the Head of Sales Enablement & Analytics, this individual will serve as the primary technical owner of Salesforce, combining advanced development expertise with architectural leadership to design, build, and continuously improve the platform. The role will oversee Salesforce architecture, data models, integrations, development standards, DevOps, and platform reliability, while ensuring applications and workflows are designed around the needs of commercial employees.

This is a hands‑on individual contributor role with significant technical leadership responsibilities. The Salesforce Platform Owner will personally develop solutions, establish technical standards, review the work of external development partners, and collaborate with IT, enterprise data, and commercial teams to deliver reliable and effective technology. The role will also help evaluate emerging Salesforce capabilities, including artificial intelligence and automation, to identify opportunities for innovation and operational improvement.

The Salesforce Platform Owner will work closely with the Sales Enablement & Analytics team, IT, enterprise data teams, and commercial business leaders to establish a scalable, secure, and innovative technology foundation that supports the continued growth of Brooklyn Sports & Entertainment.

WHAT YOU WILL DO

• Own the Salesforce platform end to end, establishing and maintaining its architecture, data models, security configurations, governance standards and long‑term technical roadmap to support commercial priorities and business growth.
• Lead hands‑on Salesforce development using Apex, Lightning Web Components, SOQL, Flow, and integrations, ensuring solutions meet established standards for performance, maintainability, and user experience.
• Build and manage an AI‑assisted development practice that improves delivery efficiency while maintaining rigorous standards for quality, security, and reliability.
• Own Salesforce DevOps and release management processes, including source control, CI/CD pipelines, sandbox strategy, deployment procedures, testing, and production change management.
• Monitor platform performance and reliability, proactively identifying and resolving flow errors, automation conflicts, Apex limitations, integration issues, and other technical challenges.
• Lead the design and continuous improvement of Salesforce applications and workflows, establishing user experience standards and leveraging Lightning App Builder, Dynamic Forms, and Salesforce Lightning Design System to simplify processes and drive adoption.
• Partner with commercial teams and Sales Enablement & Analytics colleagues to understand business processes, identify operational challenges, and develop solutions that improve productivity, data quality, and revenue‑generating activities.
• Oversee the integration and optimization of Salesforce with commercial enablement, ticketing, marketing, data warehouse, and partner technologies, collaborating with IT a