Salesforce Nonprofit Admin - Governance & Adoption Lead

Brookfield Zoo Chicago; Brookfield (IL); On-site; USD 78,000 - 86,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Retirement Savings

Job summary

Brookfield Zoo Chicago is seeking a hands-on Salesforce System Administrator to shape our Salesforce Nonprofit Cloud platform. You will serve as the primary technical administrator, influence security, governance, adoption, and ongoing improvements across the organization to support our Next Century Plan and centennial preparations.

This full-time, salaried role requires 3+ years of Salesforce admin experience, current Salesforce Administrator certification, and a collaborative approach to

Qualifications

• 3+ years of Salesforce admin in a production environment.
• Current Salesforce Administrator certification is required.
• Ability to translate business requirements into scalable Salesforce solutions.

Responsibilities

• Administer Salesforce Nonprofit Cloud including users, security, and configuration.
• Plan, test, and implement releases and changes with governance in mind.
• Support data quality, reporting, and dashboard needs across departments.
• Collaborate with IT security and CRM leadership on governance and roadmap alignment.
• Provide user enablement and ongoing operational documentation.

Skills

Salesforce Nonprofit Cloud

Salesforce Administration

Security governance

Data reporting

User support

Education

Bachelor's degree in Information Systems, Computer Science, or related field

Tools

Tableau

Power BI

Job description

Brookfield Zoo Chicago is seeking a hands-on Salesforce System Administrator to shape our Salesforce Nonprofit Cloud platform. You will serve as the primary technical administrator, influence security, governance, adoption, and ongoing improvements across the organization to support our Next Century Plan and centennial preparations.

This full-time, salaried role requires 3+ years of Salesforce admin experience, current Salesforce Administrator certification, and a collaborative approach to