Salesforce Marketing Cloud (MC)

Zoho; United States; Remote; USD 83,000 - 165,000; Part time

Job summary

Zoho is seeking a Salesforce Marketing Cloud & Account Engagement Developer to design data-driven campaigns and cross-channel journeys. You will work with AMPScript, SQL, and Journey Builder to automate marketing operations and integrate with our core CRM.

Responsibilities include building journeys, managing data extensions, and maintaining synchronization between CRM and Marketing Cloud with APIs and connectors. A senior candidate will also handle Pardot flows and deliverability best practices.

Qualifications

• 3 to 6 years of overall experience in the role.
• 3+ years hands-on development in Salesforce Marketing Cloud and/or Pardot.
• Salesforce Marketing Cloud Developer or Marketing Cloud Consultant certification is mandatory.

Responsibilities

• Build complex, automated cross-channel journeys using Journey Builder, Automation Studio, and Behavioral Triggers.
• Manage and segment data extensions with SQL to ensure precise audience targeting and data hygiene.
• Configure and maintain synchronization between Salesforce CRM and Marketing Cloud/Pardot via Marketing Cloud Connect and custom APIs.
• Implement subscriber management frameworks, including tracking configurations and deliverability best practices.
• Build automation flows in Account Engagement (Pardot) with scoring, grading, engagement programs, and actions.
• Troubleshoot script errors, execution failures, data sync latencies, and API integration bottlenecks.
• Demonstrate strong proficiency in Marketing Cloud languages (AMPScript, SQL, HTML/CSS).
• Understand relational database structures, data extensions, contact models, and cross-cloud integration patterns.
• Maintain mandatory certification: Salesforce Marketing Cloud Developer or Consultant.

Skills

AMPScript

SQL

HTML/CSS

Journey Builder

Tools

Marketing Cloud Connect

APIs

Pardot

Job description

Salesforce Marketing Cloud (MC) / Account Engagement (Pardot) Developer

• Employment Type: Contract
  
• Work Mode: Remote
  
• Location: Offshore
  
• Total Experience Required: 3 to 6 years
  
• Relevant Experience Required: 3+ years of hands-on experience developing within Salesforce Marketing Cloud and/or Pardot
  
• Mandatory Certification: Salesforce Certified Marketing Cloud Developer or Marketing Cloud Consultant

Job Summary

We are seeking a Salesforce Marketing Cloud & Account Engagement Developer to build, automate, and optimize our cross-channel marketing operations. The ideal candidate will use AMPScript, SQL, and Journey Builder to design data-driven marketing campaigns integrated seamlessly with our core CRM.

Key Responsibilities

• Build complex, automated cross-channel journeys using Journey Builder, Automation Studio, and Behavioral Triggers.
  
• Manage and segment data extensions using advanced SQL queries to ensure precise audience targeting and data hygiene.
  
• Configure and maintain synchronization between Salesforce CRM and Marketing Cloud/Pardot using Marketing Cloud Connect and custom APIs.
  
• Implement subscriber management frameworks, tracking configurations, preference centers, and deliverability best practices.
  
• Build automation flows in Account Engagement (Pardot) including scoring categories, grading profiles, engagement studio programs, and completion actions.
  
• Troubleshoot script errors, execution failures, data sync latencies, and API integration bottlenecks.
  
• Strong proficiency in programmatic languages specific to Marketing Cloud, including AMPScript, SQL, and HTML/CSS.
  
• Deep understanding of relational database structures, data extensions, contact models, and cross-cloud integration patterns.
  
• Mandatory certification: Salesforce Certified Marketing Cloud Developer or Marketing Cloud Consultant.
  

Preferred Qualifications

• Salesforce Certified Account Engagement Specialist / Consultant or Platform Developer I (PD1) certification.
  
• Prior experience working with Google Analytics integrations, custom preference centers, or SMS/Push notification channels via Mobile Connect.