We Are Hiring
- Department: Studio Engagement Services
- Schedule: Full-Time Monday - Friday 8-5 pm CT
- Location: Remote
What You Will Do
Job Summary: Leads the design and execution of development on the Salesforce Marketing Cloud platform.
Responsibilities:
- Works with end business users to develop, code, and launch complex email and SMS campaigns
- Translates end-user-stated business objectives into actionable solutions and understands end-user communication needs and data streams
- Designs and documents solutions to leverage automation, dynamic content, data-driven segmentation, and other sophisticated Salesforce Marketing Cloud capabilities
- Leverages Salesforce Marketing Cloud tools and scripting languages including but not limited to Email Studio, Mobile Studio, Content Builder, Journey Builder, Contact Builder, Audience Builder, Automation Studio, & Dynamic Content Areas to deliver highly dynamic and personalized content
- Works with the customer to understand key campaign parameters and requirements
- Works with other members of the Engagement Services team to provide best practice recommendations to customers
- Designs and documents solutions that leverage automation, dynamic content, data-driven segmentation, and other capabilities to maximize customer success
- Leverages a foundational understanding of data modeling to determine data flow and transformations necessary to import and transform data for journeys
- Creates automation for file/data import, audience segmentation, and journey kick-offs using automation activities including SQL Queries, File Transfers, Import Files, Data Extracts, Verifications, Send Email, Send SMS
- Develops SQL code to import and transform data using Data Extensions and SFTP connectors
- Creates and utilizes AMPscript to personalize emails and add dynamic content
- Identifies and defines Journey entry sources and decision splits using Data Extensions, Lists (or Audiences), Salesforce Data, API, Events
- Works independently to ensure customer success
Complexity of Work:
- Requires critical thinking, decisive judgment, and minimal supervision.
- Must handle stressful environments effectively.
- Requires excellent communication skills for collaboration with cross-functional teams.
Minimum Qualifications:
- 3 years of experience on the SFMC platform in email, SMS, and push notifications
- Expertise in AMPScript and Javascript, including creating triggered sends, dynamic content, data extension operations, and personalization
- 2 years of experience with SFMC Journey Builder, Audience Builder, Automation Studio, Dynamic Content
- 1 year of experience with email-compliant HTML
- Experience in writing reusable code templates and executing test plans
- Experience testing across browsers and email clients, with a strong sense of web design and UX fundamentals
- 3 years of team experience in fast-paced environments involving solutions design and technical development
- Ability to manage multiple projects and deadlines with minimal oversight
- 5 years of IT work experience with a Bachelor's degree or higher preferred
Must have one Certification: Marketing Cloud Admin, Marketing Cloud Consultant, or Certified Email Specialist.
What You Will Need
Education:
- High school diploma/GED with 2 years of experience, or an Associate's or Bachelor's degree
Work Experience:
- 1 year of experience required
- 4 years preferred
- 2 years leadership or management experience preferred
Additional Preferences
#LI-Remote
#GMDx
#clinicaltransformation
Why Join Our Team
Ascension associates are key to transforming healthcare and serving those in need. Join us to impact healthcare delivery and create innovative solutions. Explore opportunities across our locations and corporate headquarters.
Ascension is a non-profit, faith-based health system with over 134,000 associates, 2,600 care sites, including hospitals and senior living communities across 19 states.
Our Mission, Vision, and Values guide our work. Every associate has opportunities to give back, volunteer, and make a positive community impact. Careers here are more than jobs—they are life-enhancing opportunities.
Equal Employment Opportunity Employer
We provide EEO to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, pregnancy, medical conditions, national origin, age, disability, veteran status, marital status, or other protected statuses as per law. For more info, see the EEO posters in English and Spanish.
We support military families and veterans, encouraging the application of military experience to civilian roles.
Pay Non-Discrimination Notice
We only make employment offers through our official application process. Beware of fraudulent offers. We do not solicit banking or personal information.
E-Verify Statement
We participate in E-Verify. Click the link for more info.
Benefits
Paid time off, health insurance options, wellness plans, retirement benefits, disability coverage, EAP, parental leave, tuition reimbursement, and community involvement opportunities.
Benefits and eligibility vary. Compensation depends on experience, skills, education, and other factors.