Salesforce Implementation Consultant

Copperhill Consulting; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote flexibility

Certification support

Full benefits

Job summary

CopperHill is seeking a Salesforce-focused consultant to lead CRM assessments and implement solutions for healthcare and other industries. You will drive client success through strategic problem solving and disciplined project management, leveraging advanced Salesforce configurations and cloud-based CRM tools.

The role offers remote flexibility, pathways for certifications, and a collaborative, high-growth environment where you’ll influence project outcomes and client satisfaction across diverse

Qualifications

• Bachelor's degree in Business or a technical field.
• 2+ years in a client-facing consulting role or related experience.
• Salesforce platform certifications (Sales Cloud, Service Cloud, etc.) preferred.
• Strong analytical and presentation skills.

Responsibilities

• Drive client success by delivering high-value Salesforce solutions.
• Identify and resolve complex technical hurdles with data-driven insights.
• Own project milestones and manage resources with disciplined planning and reporting.
• Foster a high-performance team culture and maintain strong client relationships.

Skills

Salesforce expertise

Analytical thinking

Project coordination

Cloud CRM

Education

Bachelor’s degree

Tools

Salesforce

Job description

Fuel innovation as a key driver in our consulting team, where you’ll lead transformative CRM assessments and implementations. This role is designed for a strategic thinker ready to tackle complex business challenges, exercise high-level judgment, and directly impact client success. Beyond project work, you’ll have the platform to accelerate your career through advanced certifications, sales support, and internal leadership initiatives in a high-growth environment.

What You’ll Do

• Client Success: Deeply understand and anticipate client needs to deliver high-value Salesforce solutions that transform their business processes.
• Strategic Problem Solving: Proactively identify and resolve complex technical hurdles using initiative and data-driven insights to keep projects on the cutting edge.
• Operational Excellence: Take ownership of project milestones, ensuring quality delivery and efficient resource management through disciplined planning and accurate reporting.
• Collaborative Leadership: Foster a high-performance team culture by sharing knowledge, balancing workloads effectively, and maintaining productive relationships with partners and peers.

Core Skills

• Able to absorb, rapidly, new technical information as required.
• Able to function effectively across tasks using directed tools, methodologies, and equipment without frequent reference to others.
• Advanced knowledge of Salesforce configuration and implementation best practices.
• Proficient with use and application of cloud-based applications relating to CRM and Salesforce.

What You Bring to the Team

• A Bachelor’s degree in Business or a technical field, paired with a passion for rapid learning and technical mastery.
• Proven computer proficiency and an understanding of enterprise ecosystems (ERP, CRM, BI) and cloud computing.
• 2+ years of experience in a client-facing consulting role with an understanding of the complete project lifecycle, or 2+ years of functional or industry experience.
• Hands-on expertise and certification in the Salesforce platform, including Sales Cloud, Service Cloud, Health Cloud, Experience Cloud, and Flow Building.
• Strong analytical and organizational skills with a knack for presenting viable, high-impact solutions to clients.
• An independent, proactive mindset capable of thriving and growing within a dynamic, unstructured environment.
• Specific background in Healthcare or related industries across sales, service, or marketing.

Why CopperHill

CopperHill is a tight-knit team of integration and CRM consultants who genuinely care about the clients we serve — most of whom are healthcare organizations working to improve patient care. You’ll have real ownership of your projects, a supportive team, and a clear path for growth.

We offer competitive compensation, full benefits, remote flexibility, and certification support. See our Careers page for the full benefits overview.

See all of our open roles and what it’s like to work at CopperHill.