Salesforce Consultant

i2 Health Advisors; Seattle (WA); On-site; USD 110,000 - 150,000; Full time

Job summary

i2 Health Advisors is seeking a Salesforce Consultant to work with payer clients across the full implementation lifecycle, including Health Cloud, Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud. You will help guide client teams through requirements, design, configuration, and delivery.

Lead workshops, document solutions, mentor client analysts, and ensure seamless workflows with third-party apps.

Qualifications

• 3+ years hands-on Salesforce implementation experience.
• Minimum of 3 active Salesforce Certifications, Platform Administrator must be one of them. Health Cloud Accredited Professional highly preferred
• Healthcare domain experience - payer preferred (member management, care coordination, provider relations)

Responsibilities

• Gather and translate payer business requirements into Salesforce solutions
• Design and configure using standard platform capabilities first, flagging technical debt risks and knowing when custom development is warranted
• Lead client-facing working sessions, workshops, and demos
• Document Salesforce solutions clearly and thoroughly
• Partner with client to ensure seamless workflows across related third-party applications
• Mentor and coach client analysts to develop Salesforce knowledge
• Serve as a subject matter expert for client operations teams, drawing on prior experience and analysis of current workflows to provide best practice recommendations
• Build and maintain project tools and templates

Skills

Salesforce implementation

Solution design

Client workshops

Tools

Salesforce

Health Cloud

Job description

i2 Health Advisors is a solutions partner for health plans that want results, not just roadmaps. The company extends investments in established technology platforms into AI‑enabled infrastructure that modernizes and transforms operational workflows. Meeting our customers where they need us most, i2 Health partners closely with clients to make work faster, smarter, and more scalable.

THE ROLE

We are seeking a Salesforce Consultant to work with payer clients across the full implementation lifecycle: requirements gathering, solution design, configuration, and delivery for projects including but not limited to Health Cloud, Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud. You will serve as a subject matter expert helping to guide client teams as they navigate Salesforce implementations and optimization efforts.

WHAT YOU'LL DO

• Gather and translate payer business requirements into Salesforce solutions
• Design and configure using standard platform capabilities first, flagging technical debt risks and knowing when custom development is warranted
• Lead client-facing working sessions, workshops, and demos
• Document Salesforce solutions clearly and thoroughly
• Partner with client to ensure seamless workflows across related third-party applications
• Mentor and coach client analysts to develop Salesforce knowledge
• Serve as a subject matter expert for client operations teams, drawing on prior experience and analysis of current workflows to provide best practice recommendations
• Build and maintain project tools and templates

MINIMUM REQUIREMENTS

• 3+ years hands-on Salesforce implementation experience
• Minimum of 3 active Salesforce Certifications, Platform Administrator must be one of them. Health Cloud Accredited Professional highly preferred
• Healthcare domain experience - payer preferred (member management, care coordination, provider relations)

WHAT WE'RE LOOKING FOR

• Comfortable owning your work independently in a lean, fast-moving consulting team
• Ability to scope and negotiate implementation work according to budget and timeline
• Comfort making configuration decisions quickly with incomplete information
• Strong communicator who can translate between technical teams and health plan business stakeholders
• Curious about AI and eager to apply emerging tools to real healthcare operations challenges

Equal Opportunity Employer

i2 Health Advisors is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law. Reasonable accommodations are available on request — contact [e-mail].