A prominent consulting firm located in Pleasanton, California, is seeking individuals with extensive experience in business analysis, project management, and CRM applications. The ideal candidate will have a deep understanding of solution design and feasibility studies. This full-time position requires coordinating with project managers and facilitating software development processes. Candidates must be authorized to work in the US, including EAD GC, GC, or US citizens. To apply, please share your profiles via the provided contact information.
Qualifications
Extensive experience in writing BRD and Functional Specification documents.
Experience in conducting Gap Analysis and Root Cause Analysis (RCA).
In-depth understanding of CRM applications and project management.
Understanding CRM capabilities and constraints.
Experience in design, implementation and testing of CRM solutions.
Knowledge of CRM and service functions.
Strong experience in business analysis, facilitation, software design, development and testing.
Responsibilities
Coordinate and monitor project progress and status with project managers.
Design, implement, and test CRM applications.
Facilitate group discussions and software development processes.
Apply CRM knowledge to design effective business solutions.
Skills
Business analysis
Functional Specification documentation
Project management
Feasibility Studies
Root Cause Analysis
Solution design
CRM applications
Solution design
Testing CRM implementations
Business analysis
Group facilitation
Software design
Software development
Tools
CRM systems
Job description
Extensive experience in writing BRD, Functional Specification documents, and project management
Worked effectively and closely with several project managers to co-ordinate, track and monitor project progress and status
Extensive experience in conducting Feasibility Studies, Gap Analysis and Root Cause Analysis (RCA)
In-depth understanding of the capabilities and constraints of CRM application
Experience in solution design, implementation and testing of the CRM applications
Applied knowledge of CRM and the Service
Must have good experience in business analysis, group facilitation, software design ,development and Testing
Preferred Experience
Consultant Certification is a plus
Qualifications
please share your profiles to mdanish(at)1stitsolutions(dot)com
Additional Information
Job Status: Full Time
Eligiblity: EAD GC or GC or US Citizens
Contact: 703-349-1004
Share the Profiles to mdanish(at)1stitsolutions.com