Salesforce Developer //Onsite interview

American business solutions inc; Columbus (OH); On-site; USD 120,000 - 150,000; Full time

Job summary

American business solutions inc seeks a Senior Project Manager to lead Ohio’s OCLQS modernization, enhancing licensing workflows for providers, stakeholders, and families.

Role requires strong leadership in complex tech modernization; Salesforce experience and PMP preferred, with cross‑state collaboration and strategic oversight.

Qualifications

• Bachelor’s degree required in information systems, business administration, public administration, or related field.
• 7+ years managing large-scale technology projects, system modernizations, or enterprise software implementations.
• Demonstrated experience leading cross-functional, multi-stakeholder initiatives.
• Strong understanding of project management methodologies and SDLC processes.
• Excellent communication, leadership, and analytical skills.

Responsibilities

• Lead end-to-end rewrite of the OCLQS system, including planning, requirements gathering, development, testing, deployment, and post-launch support.
• Provide strategic direction and oversight for system modernization activities using Salesforce or integrating Salesforce components where appropriate.
• Partner with IT, product owners, licensing specialists, SUTQ program staff, business analysts, QA, and external vendors, ensuring alignment throughout the project lifecycle.
• Develop and maintain project plans, budgets, schedules, risk logs, and communication deliverables.
• Facilitate stakeholder input from licensing staff, SUTQ administrators, child care providers, technical teams, and leadership.
• Ensure compliance with state policies, data security standards, and federal reporting requirements.
• Lead change management planning, system testing strategies, and statewide implementation activities.
• Champion user-centered design and continuous improvement to enhance provider experience and reduce administrative burden.
• Provide clear, concise executive reporting to department leadership and oversight bodies.

Skills

PMP Certification

Salesforce Knowledge

CRM Platforms

SDLC

Stakeholder Communication

Cross‑Functional Leadership

Project Leadership

Data & Integration Awareness

Requirements Management

Documentation & Reporting

Risk & Issue Management

Compliance & Security Awareness

Enterprise Project Management

Education

Bachelor’s degree in information systems, business administration, public administration, or a related field

Tools

Sales Cloud

Service Cloud

Experience Cloud

CRM integrations

Job description

Engagement Type

Contract

Years of Relevant Experience: 7+ Years

PreferredEducation:

4-year collegedegree or equivalent

JobDescription:

We are seeking an experienced Senior Project Manager to lead the full-scale modernization and rewrite of Ohio’s Child Licensing and Quality System (OCLQS). This modernization will improve statewide licensing workflows and enhance Step Up To Quality (SUTQ) program operations, delivering a more efficient, user-friendly, and integrated platform for providers, stakeholders, and families.

This role requires strong leadership in complex technology modernization projects. Experience with Salesforce—whether managing Salesforce-based projects, working with Salesforce development teams, or overseeing integrations is highly desirable. A PMP certification is strongly preferred.

Key Responsibilities

• Lead the end-to-end rewrite of the OCLQS system, including planning, requirements gathering, development, testing, deployment, and post-launch support.
• Provide strategic direction and oversight for system modernization activities using Salesforce or integrating Salesforce components where appropriate.
• Partner closely with IT, product owners, licensing specialists, SUTQ program staff, business analysts, QA, and external vendors, ensuring alignment throughout the project lifecycle.
• Developand maintain project plans, budgets, schedules, risk logs, and communication deliverables.
• Facilitate stakeholder input from licensing staff, SUTQ administrators, child care providers, technical teams, and leadership.
• Ensure compliance with state policies, data security standards, and federal reporting requirements.
• Lead change management planning, system testing strategies, and statewide implementation activities.
• Champion user-centered design and continuous improvement to enhance provider experience and reduce administrative burden.
• Provide clear, concise executive reporting to department leadership and oversight bodies.

Required Qualifications

• Bachelor’s degree in information systems, business administration, public administration, or a related field.
• 7+ years of experience managing large-scale technology projects, system modernizations, or enterprise software implementations.
• Demonstrated experience leading cross-functional, multi-stakeholder initiatives.
• Strong understanding of project management methodologies and SDLC processes.
• Excellent communication, leadership, and analytical skills.

Preferred Qualifications

• PMP certification (strongly preferred).
• Experience working on projects involving Salesforce (Sales Cloud, Service Cloud, Experience Cloud, or custom Salesforce applications).
• Familiarity with CRM platforms, workflow automation, case management solutions, and system integration best practices.
• Experience with state government systems, human services, licensing programs, or quality rating systems.
• Knowledge of data migration strategies and cloud-based application architecture.

Mandatory skills

• Project Leadership
• Enterprise Project Management Expertise
• Requirements Management
• Cross‑Functional Team Leadership
• Stakeholder Communication
• Salesforce Knowledge and Experience
• SDLC Expertise
• Risk & Issue Management
• Data & Integration Awareness
• Documentation & Reporting
• Compliance & Security Awareness

Certifications or Desired skills if any

PMP

Open to

MBE/EDGE

Laptop Shipped/ Need to pick up

Picked Up

Required/Desired Skills

• PMP Certification Highly desired
• Experience working on projects involving Salesforce (Sales Cloud, Service Cloud, Experience Cloud, or custom Salesforce applications). Required 7.0 Years
• Familiarity with CRM platforms, workflow automation, case management solutions, and system integration best practices. Required 7.0 Years
• Experience with state government systems, human services, licensing programs, or quality rating systems. Required 7.0 Years
• Bachelor’s degree in information systems, business administration, public administration, or a related field. Required
• Experience managing large-scale technology projects, system modernizations, or enterprise software implementations. Required
• Demonstrated experience leading cross‑functional, multi‑stakeholder initiatives . Required
• Strong understanding of project management methodologies and SDLC processes. Required

Skills :

• PMP Certification
• Experience working on projects involving Salesforce (Sales Cloud,Service Cloud,Experience Cloud,or custom Salesforce applications).
• Familiarity with CRM platforms,workflow automation,case management solutions,and system integration best practices.
• Experience with state government systems,human services,licensing programs,or quality rating systems.
• Bachelor’s degree in information systems,business administration,public administration,or a related field.
• experience managing large-scale technology projects,system modernizations,or enterprise software implementations.
• Demonstrated experience leading cross‑functional,multi‑stakeholder initiatives.
• Strong understanding of project management methodologies and SDLC processes.