Salesforce Developer

Staffingine LLC; Santa Fe (NM); On-site; USD 83,000 - 179,000; Part time

Job summary

Staffingine LLC in Santa Fe, NM seeks a Senior Salesforce Developer for a contract engagement. You will design and implement Salesforce Service Cloud solutions, including case management, service processes, Omni-Channel workflows, and knowledge management to improve customer support.

You will build custom Salesforce functionality with Apex, LWC, SOQL/SOSL, and Flow, integrate APIs, and work with Experience Cloud, OmniStudio, Copado, and Amazon Connect to deliver scalable digital experiences in

Qualifications

• Proven experience as a Senior Salesforce Developer delivering enterprise Salesforce implementations.
• Strong hands-on expertise with Salesforce Service Cloud.
• Experience with Apex, LWC, SOQL/SOSL, Salesforce Flow, APIs, and Copado.
• Experience implementing Experience Cloud sites and customer-facing UIs.

Responsibilities

• Design and implement solutions using Salesforce Service Cloud, including case management and service processes.
• Develop rich, responsive customer-facing experiences using LWC and UI frameworks.
• Integrate Salesforce with external systems such as Amazon Connect and CTI integrations.
• Participate in architecture discussions, code reviews, testing, deployment, and production support.
• Collaborate with stakeholders and other developers in an Agile delivery environment.
• Configure and customize Experience Cloud sites for customers and partners.

Skills

Salesforce Service Cloud

Apex

Lightning Web Components

SOQL/SOSL

Salesforce Flow

Salesforce APIs

Copado

OmniStudio

Experience Cloud

Amazon Connect

Tools

LWC

Job description

Job Title: Senior Salesforce Developer
Job Location: Santa FE NM
Job Type: Contract

Job Description:

• Design and implement solutions using Salesforce Service Cloud, including
• Case management
• Service processes and automation
• Knowledge management
• Queues, assignment rules, and escalation rules o Omni-Channel and service workflows
• Develop custom Salesforce functionality using:
• Apex
• Lightning Web Components (LWC)
• SOQL and SOSL
• Salesforce Flow
• Salesforce APIs and integration technologies
• Implement and customize Salesforce Experience Cloud sites for customers, partners, or other external users.
• Develop rich, responsive, and user-friendly customer-facing experiences using LWC, OmniStudio, and modern UI development practices.
• Use OmniStudio capabilities such as FlexCards, OmniScripts, Integration Procedures, and DataRaptors to build efficient and scalable digital experiences.
• Integrate Salesforce with Amazon Connect where applicable to support omnichannel customer service, agent workflows, call handling, and customer interaction tracking.
• Use Copado to support source control, version management, deployment automation, and release coordination.
• Configure Experience Cloud navigation, branding, authentication, user access, permissions, and external-user experiences.
• Integrate Experience Cloud sites with Service Cloud to support customer self-service, case creation, case tracking, knowledge access, and customer communications.
• Translate business and technical requirements into secure, scalable, and maintainable Salesforce solutions.
• Participate in architecture discussions, technical design, code reviews, testing, deployment, and production support.
• Troubleshoot complex issues and optimize application performance, security, and usability.
• Collaborate with business stakeholders, solution architects, QA teams, and other developers in an Agile delivery environment.

Required qualifications:

• Proven experience as a Senior Salesforce Developer delivering enterprise Salesforce implementations.
• Strong hands-on expertise with Salesforce Service Cloud.
• Strong development experience with Apex, LWC, SOQL/SOSL, Salesforce Flow, OmniStudio, Salesforce APIs, and Copado.
• Demonstrated experience implementing Salesforce Experience Cloud sites.
• Experience developing rich and responsive user interfaces for customer-facing experiences.
• Strong understanding of Salesforce security, including: o Profiles and permission sets

• Roles and sharing rules
• External-user access
• Experience Cloud sharing and visibility
• Experience with Salesforce integrations and external system connectivity.
• Experience with Salesforce development and deployment tools, version control, testing, and release management.
• Ability to work independently, provide technical leadership, and mentor other developers.
• Strong analytical, communication, and stakeholder-management skills. Preferred qualifications Salesforce Platform Developer I and II certifications. Salesforce Service Cloud Consultant

certification.

Salesforce Experience Cloud Consultant certification.

• Experience with OmniStudio implementation in enterprise environments.
• Experience with Amazon Connect, CTI integrations, and contact center modernization.
• Experience with Copado for enterprise deployment automation and release management.
• Experience with customer self-service, knowledge bases, case deflection, and authenticated customer experiences.
• Experience with enterprise integration patterns and middleware platforms.
• Familiarity with Agile delivery, DevOps practices, automated testing, and CI/CD.