Salesforce Data & Reporting Specialist

Kentucky Community and Technical College System; Prestonsburg (KY); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health care

Tuition reimbursement/waiver

403(b) retirement plan with employer-m

Vacation/Sick Time

Work-Life Balance

9.5 Paid Holidays

Institutional closing pay

Employee Assistance Program

Job summary

Big Sandy Community and Technical College is accepting applications for a Data Entry & Reporting Analyst (Sales and Services Specialist II). This grant funded role supports the Workforce Solutions Fast Track Academy under the SOAR EKY Runway initiative, ensuring accurate enrollment data entry, data integrity, and comprehensive reporting in Salesforce.

The Analyst collaborates with the Project Navigator and Director of Workforce Solutions to ensure grant compliance, timely stakeholder reporting,

Qualifications

• Bachelor’s degree in business, data analytics, information systems, workforce development, or related field OR equivalent combination of education and relevant experience.
• Minimum of 2 years of experience in a similar field.
• Experience with data entry and database management.
• Demonstrated proficiency in Microsoft Office applications, particularly Excel.
• Experience utilizing Salesforce or similar CRM platforms.
• Strong attention to detail and organizational skills.
• Ability to manage multiple deadlines and priorities.
• Strong written and verbal communication skills.

Responsibilities

• Enter and maintain accurate student enrollment data within the Salesforce platform.
• Ensure data integrity, accuracy, and completeness for all project participants.
• Monitor application status and enrollment records in collaboration with the Project Navigator.
• Perform routine audits to identify and correct discrepancies.
• Develop and generate reports using Salesforce and Microsoft applications (Excel, Word, PowerPoint).
• Produce recurring and ad hoc reports including total students enrolled, active participants, and certifications.
• Analyze trends and provide summary insights for leadership and stakeholders.
• Prepare data summaries for meetings, grant reporting, and planning discussions.
• Work closely with the Project Navigator and Director to reflect real-time participation and extract data for evaluation.
• Support recruitment events and SOAR meetings with data.

Skills

Data entry

Microsoft Office

Salesforce

Attention to detail

Time management

Written communication

Verbal communication

Education

Bachelor's degree or equivalent in business or related field

Tools

Salesforce

Microsoft Excel

Word/PowerPoint

Job description

Big Sandy Community and Technical College is accepting applications for a Data Entry & Reporting Analyst (Sales and Services Specialist II). This grant funded role supports the Workforce Solutions Fast Track Academy under the SOAR EKY Runway initiative, ensuring accurate enrollment data entry, data integrity, and comprehensive reporting in Salesforce.

The Analyst collaborates with the Project Navigator and Director of Workforce Solutions to ensure grant compliance, timely stakeholder reporting,