Salesforce Administrator - Reporting & Ops Specialist

WS Development; Boston (MA); On-site; USD 70,000 - 120,000; Full time

Job summary

WS Development is seeking a Salesforce Administrator to support the operational performance, stability, and evolution of our highly customized Salesforce platform. This hands-on role focuses on automation, reporting, data integrity, and user experience to ensure Salesforce reliably supports Retail Leasing operations.

The ideal candidate will work closely with the Salesforce Lead/Business Analyst and cross-functional teams, communicating technical concepts to non-technical users to drive adoption

Qualifications

• Minimum 3+ years of hands-on Salesforce Administration experience in a complex or highly customized environment.
• Salesforce Administrator Certification required.
• Experience building reports and dashboards for business stakeholders.

Responsibilities

• Provide primary operational support for Salesforce, including issue troubleshooting and user support.
• Own core Salesforce reports and dashboards across departments; ensure data accuracy and alignment with KPIs.
• Maintain and improve declarative automation; collaborate with developers for releases and QA testing.

Skills

Salesforce Administration

Flow troubleshooting

Reports & Dashboards

Data integrity

QA testing

AI tools usage

Cross-functional collaboration

Education

Salesforce Administrator Certification

Tools

Salesforce platform

Apex (basic)

Job description

WS Development is seeking a Salesforce Administrator to support the operational performance, stability, and evolution of our highly customized Salesforce platform. This hands-on role focuses on automation, reporting, data integrity, and user experience to ensure Salesforce reliably supports Retail Leasing operations.

The ideal candidate will work closely with the Salesforce Lead/Business Analyst and cross-functional teams, communicating technical concepts to non-technical users to drive adoption