Senior Data 360 Architect — AI-Driven Data Solutions

salesforce.com, inc.; Indianapolis (IN); On-site; USD 173,000 - 260,000; Full time

Job summary

Salesforce is seeking a Data Cloud Senior Technical Architect within the Specialized Delivery team. You will lead Data 360 initiatives, unlock data across enterprise systems, and guide customers through data-driven transformations using the Salesforce platform.

Ideal candidates bring deep Data 360 experience, cloud ETL expertise, and strong communication skills to advise executives and deliver complex solutions. Travel may be required to support customers globally.

Qualifications

• Relevant Salesforce Data 360 or equivalent Customer Data Platform experience.
• Salesforce Sales, Service, and Marketing Cloud experience; relevant certifications are a plus.
• Data warehouse experience with Snowflake, Databricks, Redshift, BigQuery, SQL Server, or similar.
• Experience with data management, transformation, and ETL using cloud tools.
• Data architecture skills: profiling, quality analysis, MDMS, fuzzy matching a plus.
• Ability to visualize and present complex concepts with diagrams and documents.

Responsibilities

• Serve as SME for Data 360 internally and with customers.
• Act as strategic advisor to unlock data from enterprise systems.
• Help customers achieve goals and provide Data 360 best practices insights.
• Deliver high client satisfaction and manage multiple strategic clients.
• Collaborate with Go-to-Market to grow services within accounts.

Skills

Data 360

Salesforce Platform

Data Warehouse

ETL/Cloud tools

Data Governance

Communication of complex concepts

AI Data Integration

Travel flexibility

Education

BA/BS degree

Job description

Salesforce is seeking a Data Cloud Senior Technical Architect within the Specialized Delivery team. You will lead Data 360 initiatives, unlock data across enterprise systems, and guide customers through data-driven transformations using the Salesforce platform.

Ideal candidates bring deep Data 360 experience, cloud ETL expertise, and strong communication skills to advise executives and deliver complex solutions. Travel may be required to support customers globally.