Salesforce Architect

Tata Consultancy Services; Atlanta (GA); On-site; USD 125,000 - 140,000; Full time

Job summary

Tata Consultancy Services, Atlanta, GA, seeks a Salesforce Architect to lead design and architecture of Salesforce solutions, focusing on Marketing Cloud with secondary Sales Cloud and Service Cloud, ensuring scalability, security, and performance.

You will drive Einstein AI and other Salesforce AI capabilities, evaluate new technologies, define enterprise architecture standards, and guide teams through complex integrations and governance.

Qualifications

• Marketing Cloud expertise with architect-level certifications.
• Experience with Sales Cloud and Service Cloud.
• Gen AI solutions and architectures experience.
• Data migration and integration knowledge.

Responsibilities

• Lead the design and architecture of Salesforce solutions primarily in marketing cloud and secondary should be Sales Cloud and Service Cloud, ensuring scalability, security, and performance.
• Drive adoption of Salesforce AI capabilities, including Einstein AI, Agentforce, predictive analytics, generative AI, and intelligent automation.
• Evaluate emerging Salesforce technologies, AI innovations, and industry trends to recommend continuous platform improvements.
• Define enterprise-wide Salesforce architecture standards, integration patterns, and best practices aligned with business objectives.
• Ensure data governance, security, compliance, and data quality standards across Salesforce platforms and integrated systems.
• Collaborate with business stakeholders to translate requirements into scalable Salesforce architecture and solution designs.
• Design and implement complex Salesforce solutions involving custom development, APIs, middleware, and third-party integrations.
• Provide technical leadership and guidance to development, administration, and project teams throughout the project lifecycle.

Skills

CRM architecture design

Salesforce platform strategy

Stakeholder leadership

Cloud integration patterns

Security and data governance

Education

Salesforce Architect certifications

Tools

Salesforce Marketing Cloud

Experience Cloud

Sales Cloud

Service Cloud

Einstein AI

Agentforce

Job description

Job Description

Salesforce Architect

Must Have Technical/Functional Skills

• Marketing cloud is the primary skill, relevant architect level certifications required sales, service cloud experience is also required
• Basic working knowledge of Experience Cloud (Community Cloud) is preferred.
• Hands on experience with Gen AI solutions and architectures required
• Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution
• working knowledge in data migration and integration
• Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)
• Strategy and roadmap building for salesforce features, functionalities and future releases

Roles & Responsibilities

• Lead the design and architecture of Salesforce solutions primarily in marketing cloud and secondary should be Sales Cloud and Service Cloud, ensuring scalability, security, and performance.
• Drive adoption of Salesforce AI capabilities, including Einstein AI, Agentforce, predictive analytics, generative AI, and intelligent automation.
• Evaluate emerging Salesforce technologies, AI innovations, and industry trends to recommend continuous platform improvements.
• Define enterprise-wide Salesforce architecture standards, integration patterns, and best practices aligned with business objectives.
• Ensure data governance, security, compliance, and data quality standards across Salesforce platforms and integrated systems.
• Collaborate with business stakeholders to translate requirements into scalable Salesforce architecture and solution designs.
• Design and implement complex Salesforce solutions involving custom development, APIs, middleware, and third-party integrations.
• Provide technical leadership and guidance to development, administration, and project teams throughout the project lifecycle.

Salary Range- $125,000-$140,000 a year