Salesforce CRM Specialist - Internal Ops & Automation

Optomec Inc.; Saint Paul (MN); On-site; USD 85,000 - 100,000; Full time

Job summary

Optomec Inc. is seeking an Internal Salesforce Specialist in Saint Paul, Minnesota. This role involves managing Salesforce and Pardot to ensure optimal business alignment and efficiency.

The ideal candidate will have at least 3 years of Salesforce experience, handle administration, optimize marketing automation, and support customer service functions. Certification is necessary alongside strong communication and problem-solving skills.

Qualifications

• 3+ years of hands-on experience with Salesforce administration and configuration.
• Strong understanding of CRM data structures and best practices.
• Proficient in creating Flows, Reports, Dashboards, and Automation Tools.

Responsibilities

• Administer and maintain Salesforce including user setup and security settings.
• Manage and optimize Pardot campaigns and automation rules.
• Configure and maintain Service Desk functionalities within Salesforce.

Skills

Salesforce administration and configuration

Pardot and service desk tools

Problem-solving skills

Communication skills

Project management skills

Education

Salesforce Administrator Certification

Pardot Specialist and/or Service Cloud certification

Job description

Optomec Inc. is seeking an Internal Salesforce Specialist in Saint Paul, Minnesota. This role involves managing Salesforce and Pardot to ensure optimal business alignment and efficiency.

The ideal candidate will have at least 3 years of Salesforce experience, handle administration, optimize marketing automation, and support customer service functions. Certification is necessary alongside strong communication and problem-solving skills.