A leading home improvement company in Minnesota is looking for a Salesforce Support Analyst/Administrator to enhance and maintain Salesforce environments. This role involves problem-solving, collaboration, and supporting tier I and II requests. We're seeking candidates with a Bachelor's degree in a related field and a minimum of 3 years of Salesforce experience. Competitive salary with various benefits including 401(k) matching and profit sharing.
Qualifications
Minimum 3 years of hands-on experience supporting Salesforce.
Salesforce Administrator Certification preferred.
Experience with third-party integrations.
Responsibilities
Serve as escalation point for Salesforce support needs.
Create and maintain documentation for self-service.
Monitor system performance and resolve issues.
Skills
Salesforce enterprise org support
Agile methodologies
Problem solving
Communication skills
Interpersonal skills
Education
Bachelor’s degree in Computer Science or equivalent
Tools
Salesforce (Sales Cloud, Service Cloud)
MuleSoft
Jira
Job description
A leading home improvement company in Minnesota is looking for a Salesforce Support Analyst/Administrator to enhance and maintain Salesforce environments. This role involves problem-solving, collaboration, and supporting tier I and II requests. We're seeking candidates with a Bachelor's degree in a related field and a minimum of 3 years of Salesforce experience. Competitive salary with various benefits including 401(k) matching and profit sharing.