Salesforce CRM Administrator - Agile & Automation Expert

United Way of Houston; Houston (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

United Way of Houston is seeking a Salesforce/CRM Administrator to design and configure the CRM platform, collaborating closely with Product Owners and stakeholders. This role focuses on delivering CRM solutions within an Agile Scrum environment while also enhancing team efficiency and system functionality. A bachelor's degree in IT or a related field, along with three years of Salesforce experience, is required. The position offers opportunities for continuous learning and development.

Qualifications

• Minimum 3 years of experience with Salesforce platform.
• Ability to build custom apps, objects, and flows.
• Experience managing relational databases.
• Ability to provide training and support for end users.
• Attention to detail in tracking and planning.

Responsibilities

• Design, configure, and deliver CRM solutions within a Scrum team.
• Collaborate with Product Owners and stakeholders.
• Support data quality and system initiatives.
• Participate in Scrum ceremonies for continuous improvement.
• Develop training materials and documentation.

Skills

Salesforce platform experience

Scrum framework understanding

Relational databases management

Analytical tools (Domo, Power BI, Tableau, Snowflake)

Training abilities

Continuous learning orientation

Education

Bachelor's degree in IT or related field

Salesforce Advanced Admin Certification

Tools

ETL tools

API

JSON

HTML

Job description

United Way of Houston is seeking a Salesforce/CRM Administrator to design and configure the CRM platform, collaborating closely with Product Owners and stakeholders. This role focuses on delivering CRM solutions within an Agile Scrum environment while also enhancing team efficiency and system functionality. A bachelor's degree in IT or a related field, along with three years of Salesforce experience, is required. The position offers opportunities for continuous learning and development.