Salesforce Change & Training Enablement Consultant

TransUnion LLC; Crum Lynne (PA); Hybrid; USD 72,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

AD&D and life insurance

401(k) with employer match

ESPP (employee stock purchase)

Job summary

TransUnion LLC in the United States is seeking a Change Management professional to support the Change Management, Training and Communications function. This hybrid role requires delivering training for Salesforce-driven processes, defining role-based strategies and partnering with stakeholders to drive user adoption and readiness.

You will develop microlearning, update training catalogs, coach users, and evaluate program impact across a complex tech ecosystem.

Qualifications

• Four or more years of experience in change management, training delivery, enablement, or a related discipline with demonstrated experience supporting business process or technology transformation.

Responsibilities

• Conduct stakeholder assessments and detailed change impact analyses to identify affected groups, process changes, adoption risks, and required behavioral changes.

Skills

Change management

Training delivery

Stakeholder analysis

Salesforce experience

Microsoft Office

Education

Bachelor's degree in education, business, instructional design, or related field

Tools

Salesforce

Microsoft Office

Job description

TransUnion LLC in the United States is seeking a Change Management professional to support the Change Management, Training and Communications function. This hybrid role requires delivering training for Salesforce-driven processes, defining role-based strategies and partnering with stakeholders to drive user adoption and readiness.

You will develop microlearning, update training catalogs, coach users, and evaluate program impact across a complex tech ecosystem.