Salesforce Business System Analyst

Remote Jobs; Santa Clara (CA); Hybrid; USD 95,000 - 140,000; Full time

Job summary

Rootshell Enterprise Technologies Inc. is seeking a Salesforce Business System Analyst for a long-term engagement in Santa Clara, CA, with remote option.

You will translate business requirements into Salesforce solutions, create BRDs, design fields, reports, dashboards, and manage multiple projects. You will collaborate with stakeholders to ensure timely delivery and user acceptance for SFDC and integrations.

Qualifications

• Experience designing and implementing Salesforce.com solutions.
• Experience with ancillary marketing apps interfacing with Salesforce.
• Ability to manage multiple projects concurrently and drive delivery.
• Ability to document interfaces and data flows.

Responsibilities

• Create and maintain Salesforce fields, views, reports, dashboards, rules, workflows and other SFDC objects.
• Monitor and manage logs/errors for back end system integrations with SFDC.
• Translate business requirements into system solutions.
• Analyse and determine application and interface solutions.
• Design and develop complex reports as needed.
• Drive and execute functional design, testing, change management and end user acceptance for projects and enhancements as needed.
• Interface with relevant teams to support day-to-day systems and interfaces issues related to existing application solutions.
• Responsible for creating, managing, and communicating comprehensive Business Requirements Documents (BRDs) for all Salesforce.com and third-party integration enhancements and projects.
• Collaborate with business stakeholders to ensure enhancements and projects are prioritized, feasible, developed, tested, deployed, and communicated as scheduled.
• May perform other duties as assigned.

Skills

Salesforce experience

Marketing Cloud

Marketo

Service Cloud

Sales Cloud

Salesforce Lightning

BRD documentation

Project management

Job description

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Salesforce Business System Analyst for one of our direct client in Santa Clara CA.

Location: Remote or Santa Clara CA

Contract: Long Term

Mandatory Skills:

• Experience with ancillary Marketing applications that may interface with SalesForce.com.
• Design and implementation experience with SalesForce.com, Partner Communities, Marketing Cloud or Marketo
• Experience with Service Cloud, Sales Cloud, and Salesforce Lightning
• Proven ability to manage multiple projects concurrently and drive delivery and execution.
• Ability to drive business consensus and simplify processes and designs.
• Ability to document interfaces and data flows.

Job Description & Duties:

• Create and maintain fields, views, reports, dashboards, rules, workflows and other salesforce.com objects and functions.
• Monitor and manage logs/errors for back end system integrations with SFDC
• Translate business requirements into system solutions.
• Analyse and determine application and interface solutions.
• Design and develop complex reports as needed.
• Drive and execute functional design, testing, change management and end user acceptance for projects and enhancements as needed.
• Interface with relevant teams to support day-to-day systems and interfaces issues related to existing application solutions.
• Responsible for creating, managing, and communicating comprehensive Business Requirements Documents (BRDs) for all Sales driven Salesforce.com and third-party integration enhancements and projects.
• Collaborate with business stakeholders to ensure enhancements and projects are prioritized, feasible, developed, tested, deployed, and communicated as scheduled.
• May perform other duties as assigned.