Senior Salesforce Business Analyst

Innova Solutions; Springfield (MA); Hybrid; USD 75,768 - 82,656; Full time

Benefits offered by this job

Medical & pharmacy coverage

Dental/vision insurance

401(k)

Life Insurance

Short-term and Long-term Disability

Job summary

A consulting firm is seeking an experienced Business Analyst to support Salesforce implementation projects. This role involves coordinating business analysis efforts, developing documentation, and identifying ways to improve processes. Candidates should have over 5 years of experience in business analysis and possess strong communication and problem-solving skills. The position offers a competitive pay range and a comprehensive benefits package, with an expectation of onsite work 3 days a week in Massachusetts.

Qualifications

• 5+ years of related business analysis experience.
• Experience with Salesforce business and/or technical components is highly desirable.
• Lead business analysis across multiple parallel initiatives.

Responsibilities

• Coordinate and develop business analysis and requirements documentation.
• Guidance for less experienced Business Analysts.
• Identify gaps in processes and recommend improvements.

Skills

Business Analysis

Requirements Documentation

Salesforce Knowledge

Facilitation

Verbal Communication

Problem Solving

Job description

A consulting firm is seeking an experienced Business Analyst to support Salesforce implementation projects. This role involves coordinating business analysis efforts, developing documentation, and identifying ways to improve processes. Candidates should have over 5 years of experience in business analysis and possess strong communication and problem-solving skills. The position offers a competitive pay range and a comprehensive benefits package, with an expectation of onsite work 3 days a week in Massachusetts.