Senior DevOps Engineer

Net2Source (N2S)

Pleasanton (CA)

On-site

USD 90,000 - 120,000

Part time

14 days+

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Benefits offered by this job

Work-life balance

Professional growth

Collaborative culture

Job summary

A global workforce solutions firm is looking for a Salesforce Business Analyst with at least 8 years of experience, specifically in Sales Cloud and Service Cloud, to join our team in Pleasanton, California. The ideal candidate will have proficiency in Agile and Scrum methodologies and will work closely with stakeholders to define business requirements. We offer a collaborative culture focused on professional growth and work-life balance.

Qualifications

11-13 years of overall experience with at least 8 years as a Salesforce BA.
Experience required with Sales Cloud and Service Cloud.
Proficiency in Agile/Scrum and tools like Jira.

Responsibilities

Discover and document business processes and objectives.
Refine stories and conduct UAT in an Agile environment.
Collaborate with stakeholders to define requirements.

Skills

Sales Cloud

Service Cloud

Agile

Scrum

Communication skills

Tools

Jira

Job description

Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in the Asia Pacific Region. We are one of the fastest growing IT Consulting companies across the USA and we are hiring "Salesforce Business Analyst" for one of our clients. We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune 500/1000 to Start-ups across various verticals like Technology, Financial Services, Healthcare, Life Sciences, Oil & Gas, Energy, Retail, Telecom, Utilities, Technology, Manufacturing, the Internet, and Engineering.

Position : Salesforce Business Analyst

Location: Pleasanton CA (Onsite) - Locals Only

Type: Contract

Note: Need some experience on AI tools as well.

Job Description

11-13 years of experience with at least 8 years of experience as a Salesforce BA.
Experience with Sales Cloud and Service Cloud required with CPQ, DPA/RPA preferred Proficiency in Agile/Scrum and associated tools (Jira preferred) High level of written/oral communication skills.
The Salesforce Business Analyst is responsible for discovering and documenting business processes and business objectives and converting them into requirements and user stories.
Should have experience with Agile and Scrum
The SFDC BA also works closely with the Solution Architect and Experience Owner (Product Owner) to refine stories, conduct UAT and execute other standard BA functions in an Agile environment.
Collaborate with multiple stakeholders through a variety of mediums (workshops, discovery sessions, story grooming sessions, etc.) to define what the stakeholder(s) are looking to achieve and conduct detailed analysis on the requirement (e.g., persona definition, journey mapping cost-benefit analysis, pros/cons of solutions from the Solution Architect).
Advise business on SFDC best practices for requirements and adoption of Salesforce features. Maintain detailed documentation on user stories/features/epics/initiatives in Jira.
Work directly with Solution Architecture in an Agile fashion to refine stories for development.
Conduct UAT testing and sign off in conjunction with the associated Experience (Product) Owner and business Stakeholder Champion(s).
Become a subject matter expert in one or more of our functional areas (Sales, Service, Finance)

Why Work With Us?

We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.

Our Commitment to Inclusion & Equity

Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.

Awards & Recognition