Salesforce BA - Agile, Integrations & Equity Options

Saronic; Jackson (TN); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Paid Time Off

Parental Leave

401(k) Plan

Stock Options

Life & Disability Insurance

Pet Insurance

Free Lunch & Snacks

Job summary

Saronic Technologies is seeking an experienced Salesforce Business Systems Analyst to join our Enterprise Technology team in Jackson, TN. This role blends business analysis with light Scrum Master duties across Salesforce (Sales Cloud, Field Service Lightning) and integrations with MuleSoft and Slack.

You will translate needs into buildable requirements, guide best-practice configurations, and manage multiple initiatives with cross-functional teams.

Qualifications

• Bachelor's degree or equivalent in business/IT or related field.
• 5+ years as a BA or BSA in enterprise environments.
• Experience with Salesforce and integrations (MuleSoft, Slack) is preferred.
• Knowledge of Salesforce data model, automation, security, sharing, reports/dashboards.
• Familiarity with Salesforce integrations and adjacent systems (MuleSoft, Slack, ERP).
• Ability to manage multiple initiatives and deadlines in a fast-paced setting.
• Ability to write clear requirements, user stories, and acceptance criteria quickly.
• Strong communication and facilitation skills; experience with Agile/Scrum and Jira/Confluence.

Responsibilities

• Gather and document business requirements, functional specs, user stories, acceptance criteria, and process flows.
• Serve as in-house Salesforce expert and advise on best-practice configurations.
• Manage multiple Salesforce initiatives, track action items, deadlines, and dependencies.
• Coordinate scope, dependencies, and integrations across Salesforce and connected systems.
• Facilitate backlog refinement, sprint planning, stand-ups, reviews, and retrospectives.
• Support Salesforce releases, sandbox refreshes, and new-feature adoption, including impact assessment.

Skills

Business analysis

Agile methodologies

Stakeholder management

Requirements gathering

User stories

Acceptance criteria

Education

Bachelor's degree or equivalent

Tools

Jira

Confluence

Job description

Saronic Technologies is seeking an experienced Salesforce Business Systems Analyst to join our Enterprise Technology team in Jackson, TN. This role blends business analysis with light Scrum Master duties across Salesforce (Sales Cloud, Field Service Lightning) and integrations with MuleSoft and Slack.

You will translate needs into buildable requirements, guide best-practice configurations, and manage multiple initiatives with cross-functional teams.