Senior Salesforce Business Analyst: CRM Integrations & Analytics

Ethereum Technologies LLC; Atlanta (GA); On-site; USD 91,000 - 124,000; Full time

Job summary

Ethereum Technologies in Atlanta, GA seeks a Salesforce Senior Business Analyst for a 10-month engagement. The role focuses on analyzing current systems, defining technology solutions, and documenting requirements for Salesforce Sales and Service Cloud projects.

You will validate integrations, configure Salesforce features, and collaborate with testing teams to ensure acceptance criteria are met. The ideal candidate will hold Salesforce certifications (BA and/or Platform App Builder), experience

Qualifications

• Experience documenting requirements for Salesforce Sales/Service Cloud.
• Salesforce certifications: Business Analyst and/or Platform App Builder.
• Experience validating third-party integrations and API responses.
• Ability translate requirements into epics, stories, and acceptance criteria.
• Strong collaboration with stakeholders and ability to support project management.

Responsibilities

• Research and analyze current state system capabilities and define technology solutions options and recommendations.
• Document epics, stories, wireframes, business rules, and acceptance criteria for upcoming sprints.
• Configure Salesforce features, including workflows, validations, permissions, and automations.
• Work with Lightning components/Classic and Visualforce as needed.
• Assist testing teams in translating requirements into test conditions and expected results.
• Support project management activities: scoping, estimating, risk identification and mitigation.
• Collaborate with stakeholders to assess impact and manage integrations.
• Provide operational and process-related analysis and support.

Skills

Salesforce Sales Cloud

Salesforce Service Cloud

Lightning Components

Visualforce

API Integrations

Job description

Ethereum Technologies in Atlanta, GA seeks a Salesforce Senior Business Analyst for a 10-month engagement. The role focuses on analyzing current systems, defining technology solutions, and documenting requirements for Salesforce Sales and Service Cloud projects.

You will validate integrations, configure Salesforce features, and collaborate with testing teams to ensure acceptance criteria are met. The ideal candidate will hold Salesforce certifications (BA and/or Platform App Builder), experience