Salesforce Administrator — Hybrid, Mission-Driven Nonprofit

Independent Sector; Washington (District of Columbia); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Independent Sector in Washington, DC seeks a Salesforce Administrator to own and optimize the organization’s Salesforce environment. You will work with staff to translate business needs into practical solutions, establish governance, and deliver reports and dashboards that raise data quality and operational efficiency.

The role offers a hybrid work model with regular in-person collaboration in our DC office; candidates must reside in the DC area and be able to work Tue–Thu on site.

Qualifications

• Bachelor's degree or equivalent experience with 3–5 years in a production Salesforce environment.
• Hands-on Salesforce administration experience including configuration, automation, reporting, data management and integrations.
• Salesforce Administrator certification is strongly preferred.
• Experience in a nonprofit or membership organization is a plus.

Responsibilities

• Serve as the primary administrator and technical resource for Salesforce, with ownership of daily functionality and standards.
• Manage Salesforce users, access, configuration, automation, reporting, and core admin functions.
• Establish data governance standards, definitions, naming conventions, and data-management practices.
• Translate staff needs into practical Salesforce, workflow, and data solutions.
• Design, test, document, and deploy enhancements to Salesforce and processes.
• Monitor performance, storage, automation, integrations, and data quality; address issues.
• Troubleshoot Salesforce systems; identify root causes and implement solutions.
• Maintain data accuracy and resolve duplicates or incomplete records; develop dashboards and reports.

Skills

Salesforce administration

Data governance

Reporting

Automation

User support

Education

Bachelor's degree

Salesforce Administrator certification

Tools

Salesforce

Job description

Independent Sector in Washington, DC seeks a Salesforce Administrator to own and optimize the organization’s Salesforce environment. You will work with staff to translate business needs into practical solutions, establish governance, and deliver reports and dashboards that raise data quality and operational efficiency.

The role offers a hybrid work model with regular in-person collaboration in our DC office; candidates must reside in the DC area and be able to work Tue–Thu on site.