Salesforce Administrator - Experience & Voice Cloud

Slpattorney; Laredo (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for professional development

Collaborative work environment

401k with Employer Match

Job summary

A leading legal firm in Century City is seeking a motivated Salesforce Administrator to manage and optimize its Salesforce platform. This in-office role requires over 5 years of experience, particularly with Experience Cloud, Service Cloud, and Voice Cloud, along with strong analytical skills and necessary Salesforce certifications. The firm offers a competitive salary, professional development opportunities, and a supportive work environment.

Qualifications

• 5+ years of experience as a Salesforce Administrator.
• Proven experience with Experience Cloud, Service Cloud, and Voice Cloud.
• Strong understanding of law firm operations.

Responsibilities

• Manage and maintain Salesforce instance for optimal performance.
• Customize Salesforce to meet unique needs of our legal practice.
• Implement and maintain Salesforce security policies.

Skills

Salesforce administration

Experience Cloud

Service Cloud

Voice Cloud

Apex

Problem-solving

Interpersonal skills

Education

Bachelor's degree in Computer Science or IT

Job description

A leading legal firm in Century City is seeking a motivated Salesforce Administrator to manage and optimize its Salesforce platform. This in-office role requires over 5 years of experience, particularly with Experience Cloud, Service Cloud, and Voice Cloud, along with strong analytical skills and necessary Salesforce certifications. The firm offers a competitive salary, professional development opportunities, and a supportive work environment.